Retail Customer Service Assistant

Join our team as a Retail Customer Service Representative and be a vital part of delivering exceptional Customer Service in a retail setting. As a Retail Customer Service Representative, you will engage with customers, provide assistance, promote products, and ensure a positive shopping experience.

Responsibilities:
- Greet customers warmly and assist them in finding products or services.
- Utilize phone etiquette when answering customer inquiries and resolving issues.
- Demonstrate strong organizational skills to manage customer transactions efficiently.
- Utilize basic math skills for processing payments and handling cash transactions.
- Employ time management techniques to ensure timely service to all customers.
- Upsell products or services when appropriate to enhance customer experience.

Requirements:
- Prior experience in retail or Customer Service is advantageous.
- Excellent communication skills and the ability to engage with customers effectively.
- Strong organizational skills to manage multiple tasks in a fast-paced environment.
- Basic math proficiency for handling transactions accurately.
- Time management skills to prioritize tasks effectively.
- Upselling experience is beneficial for maximizing sales opportunities.

This role as a Retail Customer Service Representative offers competitive compensation, opportunities for skill development, and a collaborative work environment. If you are passionate about providing top-notch Customer Service, possess excellent communication skills, and have the ability to thrive in a dynamic retail environment, we encourage you to apply for this exciting opportunity.

Job Type: Full-time

Pay: From £24,762.00 per year

Benefits:

• Company events
• On-site parking
• Paid volunteer time
• Transport links

Schedule:

• Day shift
• Monday to Friday

Supplemental pay types:

• Yearly bonus

Ability to commute/relocate:

• Pudsey, LS28 7QE: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 07/07/2024