Retail Manager

An opportunity has arisen in our Retail team, and we are looking for a Retail Manager to join us at Bettys Caf?? Tearooms in Bettys York. As a Retail Manager you will be responsible for driving the commercial performance of the department to ensure it is the best it can be: achieving excellence in customer service, engaging and motivating a team, as well as maintaining the highest brand, food hygiene and health & safety standards, all within a fast-paced environment. This is a Full Time working 37.5 hours over 5 days in a 7 day period. The start and finish times can vary depending on opening hours of the branch, this may include some early mornings or later finishes with a normal shift length of 8.5 hours per day (no split shifts.) You will be required to work at least one day at the weekend every week. If you would like to discuss working patterns, please provide more details in your application.
About you
You'll have experience of working in and managing a busy Retail department with strong commercial and retail skills with a proven track record of developing and increasing sales. You'll have a keen eye for detail and a flair for visual merchandising. You'll have experience of people management including leading and motivating a team. You will have good communication skills and the ability to work well with others as we rely on our strong team ethic to deliver the highest levels of quality and customer service. You will have the desire to learn all about our products and be able to confidently share your knowledge and enthusiasm with our customers. You'll have some knowledge of food safety and health and safety procedures. Ideally you will have previous experience of working to KPI's such as food costs and labour budgets.
What we offer you
As a minimum, all our employees receive free meals, drinks and snacks while at work, a quarterly discretionary profit-share bonus, holiday allowance with the option to buy and (in some cases) sell additional days, company-wide employee discounts, access to our health cash plan, wellbeing support, company funded counselling, and enrolment in the company pension.
We also offer a range of development opportunities no matter your role and ambitions. We encourage everyone to explore what makes them the best version of themselves, and we do this through external training programmes, apprenticeships and internal 1:1 coaching schemes.
Great People, Great Culture
We are Bettys & Taylors Group. Our family business is home to three iconic Yorkshire brands - Yorkshire Tea, Bettys and Taylors of Harrogate. Together we share a passion for quality, service and doing things properly. We are driven by our purpose and our values, and we believe our people are what set us apart. We welcome applications from all cultures, backgrounds, and experiences and we are committed to offering an inclusive culture where everyone can thrive.
Click here to learn more about life at Bettys & Taylors Group.
The closing date for this vacancy is Friday 28th June 2024.