Retail Optical Assistant

Job summary
Assist customers in finding and selecting eyewearPerform pre-screening eye examinations and administrative tasksProvide excellent customer service and ensure customer satisfaction
Job seniority: entry level
Responsibilities
• Help with frame adjustments, repairs, and fittings• Schedule appointments and support phone lines for customer queries• Process payments and maintain accurate customer records• Promote optical products and services to meet store targets• Maintain the store's appearance and organization
Requirements
• Excellent customer service and communication skills• Attention to detail in maintaining customer records and prescriptions• Ability to work in a fast-paced retail environment• Confidence, passion, drive, and enthusiasm• Knowledge of optical products and services
Key Skills Needed
• Customer service• Communication• Attention to detail• Teamwork• Ability to work under pressure
Benefits
• Sales and performance-based bonus• Pension scheme• Life Assurance• Private medical cover• Free eyewear annually• Opportunities to get involved in the OneSight EssilorLuxottica Foundation• Employee discounts• Flexible health benefits• 33 days annual leave• Opportunities to join a company-wide community