Retail Sales Advisor

Retail Sales Advisor
Chelmsford
40 hours per week over 5 days
Monday to Friday with Saturdays on a rota
Salary – £23,084 per annum plus pension and company benefits
We have a great opportunity for a friendly and reliable Retail Sales Advisor to join the team at our Brewers Decorator Centre in Chelmsford. Providing exceptional service to our customers in store, you will play a vital part in helping us keep the branch running smoothly - experience with our products isn't necessary, if you bring great customer service and team working skills to the table, we'll give you everything you need to succeed.
Conveniently located on Dukes Park Industrial Estate, our Chelmsford branch has been successfully serving the local community for over 30 years, providing a vast array of decorating materials to our trade and retail customers. In addition to a wide selection of trade and designer paints, our showroom had over 200 wallpaper pattern books for our customers to peruse when planning their design projects. We really do have everything our customers need for their DIY or decorating projects.
Brewers are renowned throughout the country for providing friendly and knowledgeable customer service - it's why we welcome so many repeat customers back into our business. Our friendly team has a wealth of industry experience between them so if you are looking to expand your knowledge in the decorating business, you will be in the best place to do it. The branch opening hours are Monday to Friday 7am – 5pm and Saturday 8am – 5pm.
A family run business for almost 120 years; we are proud of our long history in our industry and have grown our branch network to over 200 stores nationwide in the Brewers Group. We know that our people make our business unique, and place great emphasis on the development and growth of our colleagues.
We understand that Neurodiverse candidates or candidates with a Disability may need adjustments or extra support in the application or interview process – we are committed to providing every candidate the opportunity and environment in which to succeed and we will support any reasonable request where we can.
As a Retail Sales Advisor with Brewers, some of your responsibilities will include:
• Providing exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service• Using product knowledge to provide recommendations and help customers find the best product for their needs• Mixing paint for Customers, processing specialist orders, and requesting special stock within the Branch network• Developing sales of the Company product range including wallpaper, paint and fabric• Building relationships with customers to fully identify their needs and allow us to provide a comprehensive service• Promoting seasonal and special items, including merchandising goods in-store to increase visibility and sales
Who we are looking for to join our team:
• Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations• Approachable, possessing an open and friendly personality - happy to help both customers and colleagues• Enjoys working and supporting a team, but can always be relied upon to work as an individual • Keen to learn, develop skills, and progress within our industry• Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right candidate
In return we offer a comprehensive benefits package consisting of:
• Competitive rates of pay• 31 days holiday including bank holidays increasing with service• Free life assurance• 5% of your salary employer contribution to the pension plan (subject to employee contributions)• We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it• Brewers Colleague discounts giving you huge savings on your home improvements• Employee Assistance Programme - accessible to colleagues, partner/spouse and dependents • Access to Medicash, an optional funded scheme where you can claim money back for the most common routine healthcare treatments • Discounts and rewards with selected partners - major high street brands, supermarkets etc• Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis• Staff uniform and uniform cleaning tax relief• Comprehensive Induction Programme• After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity and Paternity pay and a chance to use one of our two Company Holiday Homes in Cornwall or the Lake District.
To apply for this exciting opportunity, please click the Apply Now button on this page to complete the mandatory application form.
Please note –this role may be removed from listings before the closing date if we are successful in finding an appointment.
Please ensure you fully complete the application process if you wish to be considered for this position. Due to the number of applications we receive, we are unable to respond to any applicants that do not complete the process.
Other job titles associated with this role include Sales Assistant, Sales Advisor, Store Assistant, Retail Assistant, Retail Team Leader, Retail Advisor, Retail Associate