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Form of work
SalaryTRAK Employment Solutions, acting as an employment business, are looking for x 40 Customer Service advisors / Betting Assistants to work at Cheltenham Festival this year from the 12th - 15th March.
Hours: 10:00am - 18:00pm, Tuesday to Friday
Pay: GBP11.50 per hour
Job title: Betting Assistant
Location: Cheltenham, Gloucestershire
Closing date: 24th February 2024
What will the role involve?
- Provide customers with exceptional customer service standards, engaging with customers demonstrating a sound knowledge of all bets
- Operate all betting equipment effectively and as requested
- Work accurately and balance your cash at the end of the meeting
- Adhere to our Gambling Commission Licensing Policy
- Work in hospitality areas (boxes, restaurants, bars, lawns etc) as and when required
- Ensure you are well informed about live marketing campaigns and pro-actively approach customers and explain the current promotions, offers and general service/bet types
- Working on the tills
What skills are needed in the role?
- Have a willingness to deliver exceptional customer service to our guests
- Have excellent interpersonal skills
- Have good numeracy and cash handling skills
- Be a team player
- Have excellent communication skills
- Have a flexible working attitude
- Be reliable and responsible
- Have a can-do attitude
- Be calm under pressure
- Be happy to work outdoors in all conditions if needed
- Be of smart appearance at all times (uniform provided)
- Comfortable using a radio to speak with colleagues
WORK EXPERIENCE:
- Previous work in the betting industry is desirable but not essential.
Benefits of working through TRAK employment:
- Double time pay on your birthday.
- Pension.
- 28 Days Holiday.
- Discounts with High Street retailers.
- 24 Hour contact service.
- Money Saving Rewards App.
- Discounts, cashbacks & savings from 1000 s of High Street & Online brands.
- Special offers on dining, health fitness, travel, entertainment & much more.
If you're interested in this role and available during the festival then please apply today!
