Retail Sales Associate

At JHS we offer you a career, not just a job and we want to give you the opportunity to become the very best. You’ll find the training, and the job, challenging physically as well as mentally. All of your training will be hands on in one of our stores where initially you will be shadowing an experienced member of the team and interacting with and looking after the people that we depend on to keep us in business...our customers.
With our retail stores located within and around the vicinity of Sunderland, our organisation is enriched with colleagues who love what they do!
With no two days the same in our retail stores, this means everyday you will be challenged and excited by the dynamic way in which we work. So if you like the idea of where time actually flies by without you realising, then we are the right destination for you!
We are looking for committed, highly motivated and above all else passionate people who have the drive and ambition to succeed. You will need to have:

• A can-do attitude and excellent customer service skills
• The willingness to go the extra mile for our customers
• To be responsible and reliable
• The ability to be flexible
• To enjoy working in a fast-paced, varied environment, hitting targets and meeting deadlines
• To work well in teams and take pride in a job well done
• Preferably, previous experience in a customer facing role but this is not essential provided you have the right attitude

Retail Sales Associate (Part-Time)
Being a Retail Sales Associate is an important responsibility, and comes with a high degree of trust. Retail Sales Associates' are fast and friendly people, responsible for the efficiency of their store through, for example, working stock quickly and serving customers quickly. They are friendly people with a 'can do' attitude and always have a smile for a customer or colleague.
Job Description:
JHS (Also known as "J&H Local") is currently searching for Retail Sales Associates' to join us in our Sunderland SR3 1EL store. The successful applicant will receive a competitive hourly wage, working a Part Time pattern of 8-12 hours over 2/3 days, additional hours may be available as overtime as and when available.
JHS are an expanding award winning business with ambition. We pride ourselves on offering our customers great value, quality products from modern and presentable stores with the Retail Sales Associate team providing a genuine and friendly customer experience.
Our Retail Sales Associates are very important as ultimately they are the face of the business, they are JHS to our customers, as they serve many thousands of customers each week.
Being a Retail Sales Associate is an important responsibility, and comes with a high degree of trust. Retail Sales Associates are fast and friendly people, responsible for the efficiency of their store through, for example, working stock quickly and serving customers quickly. They are friendly people with a 'can do' attitude and always have a smile for a customer or colleague.
Working as part of a diverse and dedicated team, you will love the buzz and energy of a fast-paced retail environment. They thrive on a challenge so you will love the fact that there is never a dull moment in store and always tasks to be done.
If you have a natural flair for providing outstanding customer service and are looking to become part of a strong team with varied shifts, this could be the perfect opportunity for you!

Responsibilities:
Our Retail Sales Associates care for the products they sell; rotation is key, handling deliveries with real care and ensuring our customers leave with products that are in perfect condition. Making our customers feel welcome, working in a store that is the friendliest place to work and shop, doing whatever it takes to ensure all our customers have a great shopping trip and having service at the checkouts that is legendary! All of our Retail Sales Associates participate in keeping our stores in great shape, a clean and tidy store for our customers to enjoy.

• Assist the Store Supervisor / Assistant Store Manager and Store Manager with all areas of store operations
• Operate the checkouts and handle cash
• Make sure our shelves are well-stocked at all times
• Carry out regular freshness checks to ensure we offer the freshest produce
• Unpack daily stock deliveries
• Rotate stock
• Ensure the store is clean, both on the shop floor and behind the scenes
• Keep the store clear and ensure any potential hazards are dealt with quickly and efficiently
• Help with merchandising stock and preparing for promotions and special offers

About You:
We are looking for a committed, highly motivated and above all else passionate people who have the drive and ambition to succeed. At JHS we offer you a career, not just a job and we want to give you the opportunity to become the very best! You’ll find the training, and the job, challenging physically as well as mentally. All of your training will be hands on in one of our stores where initially you will be shadowing an experienced member of the team and interacting with and looking after the people that we depend on to keep us in business...our customers. You will need to have:

• A can-do attitude and excellent customer service skills
• The willingness to go the extra mile for our customers
• To be responsible and reliable
• The ability to be flexible
• To enjoy working in a fast-paced, varied environment, hitting targets and meeting deadlines
• To work well in teams and take pride in a job well done
• Preferably, previous experience in a customer facing role but this is not essential provided you have the right attitude
• Must be fully flexible, and must cover holidays and sickness

So if this is the perfect position for you, we would love to hear from you! In return for your commitment, the successful Retail Sales Associates will receive benefits such as:

• Competitive rates per hour (subject to experience)
• Initial training and on-going development from an experienced team member
• Brilliant opportunities to take on more responsibility and long term career prospects
• Community involvement and charity work
• A contributory pension scheme

GDPR Job Application Notice:
As part of any recruitment process, JHS collects and processes personal data relating to job applicants. The organisation is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.

What information do we collect?
JHS collects a range of information about you.
This includes: your name, address and contact details, including email address and telephone number; details of your qualifications, skills, experience and employment history; information about your current level of remuneration, including benefit entitlements; whether or not you have a disability for which the organisation needs to make reasonable adjustments during the recruitment process; and information about your entitlement to work in the UK.

JHS may collect this information in a variety of ways.
For example, data might be contained in application forms, CVs or resumes, obtained from your passport or other identity documents, or collected through interviews or other forms of assessment. We may also collect personal data about you from third parties, such as references supplied by former employers. We will seek information from third parties only once a job offer to you has been made and will inform you that we are doing so. Data will be stored in a range of different places, including on your application record, in HR management systems and on other IT systems (including email).

Why does JHS process personal data?
We need to process data to take steps at your request prior to entering into a contract with you. We may also need to process your data to enter into a contract with you. In some cases, we need to process data to ensure that we are complying with its legal obligations. For example, it is mandatory to check a successful applicant's eligibility to work in the UK before employment starts.
JHS has a legitimate interest in processing personal data during the recruitment process and for keeping records of the process. Processing data from job applicants allows us to manage the recruitment process, assess and confirm a candidate's suitability for employment and decide to whom to offer a job. We may also need to process data from job applicants to respond to and defend against legal claims.
JHS may process special categories of data, such as information about ethnic origin, sexual orientation or religion or belief, to monitor recruitment statistics. We may also collect information about whether or not applicants are disabled to make reasonable adjustments for candidates who have a disability. We process such information to carry out its obligations and exercise specific rights in relation to employment. If your application is unsuccessful, JHS may keep your personal data on file in case there are future employment opportunities for which you may be suited. We will ask for your consent before it keeps your data for this purpose and you are free to withdraw your consent at any time.

Who has access to data?
Your information may be shared internally for the purposes of the recruitment exercise. This includes members of the HR and recruitment team, interviewers involved in the recruitment process, managers in the business area with a vacancy and IT staff if access to the data is necessary for the performance of their roles. We will not share your data with third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you, employment background check providers to obtain necessary background checks.

How does JHS protect data?
We take the security of your data seriously. We have internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by our employees in the proper performance of their duties.

For how long does JHS keep data?
If your application for employment is unsuccessful, the organisation will hold your data on file for 6 (six) months after the end of the relevant recruitment process. At the end of that period, or once you withdraw your consent, your data is deleted or destroyed. If your application for employment is successful, personal data gathered during the recruitment process will be transferred to your Human Resources file (electronic and paper based) and retained during your employment. The periods for which your data will be held will be provided to you in a new privacy notice.

Your rights as a data subject, you have a number of rights:

access and obtain a copy of your data on request;

require the organisation to change incorrect or incomplete data;
require the organisation to delete or stop processing your data, for example where the data is no longer necessary for the purposes of processing; and
object to the processing of your data where JHS is relying on its legitimate interests as the legal ground for processing.
If you would like to exercise any of these rights, please contact our Human Resources Department by email.

What if you do not provide personal data?
You are under no statutory or contractual obligation to provide data to JHS during the recruitment process. However, if you do not provide the information, we may not be able to process your application properly or at all.

Job Types: Part-time, Temp to perm
Contract length: 9 months

Pay: Up to £11.72 per hour

Expected hours: 12 – 20 per week

Benefits:

• Free parking
• On-site parking

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Overtime
• Weekend availability

Supplemental pay types:

• Performance bonus

Ability to commute/relocate:

• Sunderland: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

• Driving Licence (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: In person