Retail Supervisor

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

We have a fantastic vacancy for a Team Supervisor at our busy York Outlet with an opportunity to work for an iconic and unique lifestyle brand. We have exciting career opportunities, competitive benefits package, discounts and working in an environment where you can bring your whole self to work

Position Overview :

Business Client Development

• Deliver the Brand message to commercially enhance the customer journey
• Deliver an extraordinary customer sales experience to make a significant impact on the sales results of assigned area/store
• Maximise the potential of all product categories through Brand storytelling and by fostering synergies between categories

Leadership & Engagement Support

• Support the manager(s) creating an inclusive working environment with a customer-first culture
• Support the team using service metrics in absence of manager(s) to deliver sales and profit results
• Support the manager(s) developing the team product knowledges and selling culture

Operations

• Expert of Ralph Lauren store systems, procedures, cash management and able to interpret key Business reports
• Uphold & coach Brand standards and Brand presentation
• Coordinate and support marketing initiatives and price changes
• Energetic, passionate, and results-driven team player
• Experience in a fast-paced environment with proven management abilities
• Excellent communication and organisational skills
• Has supervised a team of 10 or more
• Retail environment desired but not essential

Experience, Skills, and Knowledge

• Supervised a team of 10 or more people
• 1 strategic cycle as a team lead, supervisor or equivalent
• Possess strong communication and interpersonal and influencing skills
• Be action orientated and solution driven to achieve results
• A desire to build relationships and promote team work
• To be ambitious to achieve management status

#SA

Job Types: Full-time, Permanent

Pay: Up to £27,352.00 per year

Benefits:

• Company pension
• Employee discount
• On-site parking
• Referral programme
• Store discount

Schedule:

• 8 hour shift
• Flexitime
• Overtime
• Weekend availability

Supplemental pay types:

• Bonus scheme
• Performance bonus

Ability to commute/relocate:

• York: reliably commute or plan to relocate before starting work (required)

Experience:

• Team Lead or Retail Supervisor: 1 year (required)

Work Location: In person

Application deadline: 27/03/2023
Reference ID: W147742