Retail Team Member

Summary

With your love of working with people and desire to provide a great service, you’ll welcome and talk to our visitors to the shop/outlet answering any questions they have.

Salary: £10.50 per hour

Contract duration: Permanent

Hours: 22.5 hours per week - working mainly Monday, Tuesday and Wednesday, but must be flexible to cover other shifts including some weekend working.

We are currently undertaking our pay review process and it is likely that this salary will be increased from 1st April 2024.

What it's like to work here

Reporting to the Retail Manager, you'll be working across both Dunstable Downs and Ashridge Estate. The Retail Team across both properties consists of 10 people, but you'll only work with 1 or 2 of those plus a volunteer at any one time.

To find out more about what it’s like to work within “Retail” at the National Trust, click here to watch our video.

What you'll be doing As Retail Team Member you’ll offer customers help and shopping advice with their purchases. Other duties may include receiving, unpacking, and arranging deliveries, creating shop displays and working with other members of the team to keep the shop floor area clean and organised. This role would suit anyone with an enthusiasm for delivering great customer service and an interest in learning about retail.  Who we're looking for

We'd love to hear from you if you're:

• customer focused with positive attitude

• a team player, but also can work by yourself

• well organised and adaptable

• willing to learn new skills 

The package The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust places for you, a guest and your children (under 18)

• Tax free childcare scheme

• Rental deposit loan scheme

• Season ticket loan

• Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most locations

• Independent financial advice

Click here to find out more about the benefits we offer to support you.