Retail Team Member

Summary

With your love of working with people and desire to provide a great service, you’ll welcome and talk to our visitors to the shop/outlet answering any questions they have.

Salary: £10.50per hour

Contract/duration: Permanent

Hours/working pattern/hours: This role is based on 914 annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year. You'll be working 25 hours a week (split over 5 flexible days), March through until early September. Then 12 hours a week September through to end of February - split over 3 flexible days (January no shifts). Weekend and bank holiday working are  essential for this role.

This role is taking ownership and control of the plant sales and garden department working closely with the manager and team leaders. knowledge and a passion for plants would be beneficial, jobs include watering/plant care/ sales and service/ ordering/ delivery processing. this role will involve heavy lifting.

Contract start date March 4th 2024

Interviews to be held Monday 19th and Tuesday 20th February.

What it's like to work here

To find out more about what it’s like to work within “Retail” at the National Trust, click here to watch our video.

What you'll be doing As Retail Team Member you’ll offer customers help and shopping advice with their purchases. Other duties may include receiving, unpacking, and arranging deliveries, creating shop displays and working with other members of the team to keep the shop floor area clean and organised. This role would suit anyone with a passion for delivering great customer service and an interest in learning about retail.  Who we're looking for

We'd love to hear from you if you are:

• customer focused with positive attitude

• a team player, but also can work by yourself

• well organised and adaptable

• willing to learn new skills 

The package The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust places for you, a guest and your children (under 18)

• Tax free childcare scheme

• Rental deposit loan scheme

• Season ticket loan

• Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most locations

• Independent financial advice

Click here to find out more about the benefits we offer to support you.