Address
SalaryDate Posted: 12/03/2024
Location: Reigate
Job Type: Full time
Revaluation Administrator – 9 month FTC
Hybrid – minimum 2 days in the office
Who are Just?
We’re a FTSE 250 Financial Services company who specialise in retirement solutions and right now, our world is moving pretty quickly. With the defined benefit buy in / buy out space growing each year, Just continues to annually grow its business by over £4bn of assets.
We are a purpose driven company with compelling and credible goals. Quite simply, we help people achieve a better later life. We achieve this by providing competitive and innovative products, services, financial advice and guidance to help our customers achieve security, certainty and provide them with peace of mind in retirement.
That’s who we are. We’re a company on a mission: to become a beacon for the entire retirement industry. Because we believe everyone deserves a fair, secure, and fulfilling retirement.
The Role
We have an exciting role for a Administrator on a 9 month FTC, to provide support to our Lifetime Mortgage revaluation project, to our partners and customers considering at all times how to achieve the best customer outcome.
As Revaluation Administrator, you will liaise with customers and/or their personal representatives to facilitate the revaluation of their property, as well as complete required administration processes following agreed procedures and standards in a professional, accurate, timely and compliant manner
Key Responsibilities:
Support the revaluation exercise and subsequent resolution of any issues identified, in line with Just’s Revaluation Strategy, knowing when to refer for guidance.
To plan and organise work effectively, in order to achieve team and personal objectives.
To undertake tasks to the required standards of service and productivity.
To provide an excellent level of customer service at all times to all customers, internal and external.
Manage post valuation queries and requests for further information as required.
Ensuring adherence to company AML, Financial Crime and KYC policies.
Skills and Experience:
GCSE’s (or equivalent) Grade A-C including Maths and English
Experience in administration or customer service (ideally in the financial services sector. But not essential)
Excellent verbal, written communication and interpersonal skills
Good organisation and planning
High attention to detail and accuracy
Focus on delivery of good customer service
Strong team player but with the ability to work independently
Company Benefits
A Competitive Salary, Pension Scheme and Life Assurance
Along with 25 Days Annual Leave plus an Additional Day on us for your Birthday
Private Medical Cover and Income Protection, just in case
A generous and highly achievable bonus scheme – paid annually based on individual and company performance against targets
Opportunity to progress within your career both in-role and within the company
FREE access to the Headspace App, a 24/7 Employee Assistance Helpline and Trained Physical & Mental Health First Aiders (On-Site)
A variety of Employee Funded Benefits available to you via our Online Benefits Portal
Plus, several additional purchase options available for you and your loved ones
