Address
SalaryDiligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.
Due to internal progression, we are looking for a Risk Consultant to join and significantly impact the daily operation of the business. The Line 1 (a) Risk team support customer facing colleagues, teams and management to operate safely and with a focus on obtaining the right outcomes for customers.
- Supporting the delivery of the risk management framework. This includes the support and oversight of incident, breach and control management in the operation and monitoring local compliance with relevant group policies
- Co-ordinating and managing priorities when working on a number of varied areas.
- Delivering accurate advice, action to support and progress timely resolution when things go wrong
- Ensuring and enabling adequate risk and control management within the customer facing areas whilst maintaining an appropriate audit trail
- Continuously developing and maintaining technical & regulatory knowledge of the relevant to the Life and Pensions industry
- Managing and maintaining key internal relationships
- Proactively identify risks and recommend actions to manage or mitigate these risks.
- Escalating more complex queries or issues to more senior members of the team with recommendations for resolution.
- Have financial services operational experience, particularly in a Quality or Risk role
- Can demonstrate sound knowledge of Risk Management practices
- Can provide evidence of Stakeholder Management skills
- Are results focused with a strong work ethic
- Have proven teamwork experience
- Possess a strong desire to learn and grow their current skillset
- 25 days holidays + 8 bank holidays
- Discretionary annual bonus
- Company pension scheme membership
- Gain professional accreditation on completion at no extra cost through our bespoke 24/7 professionally accredited online learning and development tools
- Access to our Confidential Helpline is available to be used by you and your family
- Develop your career through a wider global organisation of the TCS family
