Risk & Controls Manager - Life

At M&G our purpose is to help people manage and grow their savings and investments, responsibly. As a business, we are continuing to take steps towards a sustainable future, delivering better long-term solutions for our customers and clients and identifying new opportunities to make a positive impact for our environment and communities . To help us achieve our vision we're looking for exceptional people who live our values of care and integrity and who can inspire others; embrace change; deliver results and keep it simple.
We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role.
Risk Manager - M&G Life
The Role:
An excellent opportunity has arisen for a Risk & Controls Manager to join our highly respected Risk, Assurance and Remediation team with our Life Division. Reporting to the Head of Risk (Life), first line Risk Managers oversee risk and controls across Operations, Individual Life & Pensions, Corporate Risk Solutions, Treasury & Investment Office, and International Life, and provide risk oversight of our material third parties, working closely with the Head of Risk (Life) and senior leadership teams in M&G Life. This role will have a blended approach between working from home and our office in Stirling (2-3 days)
Key Responsibilities for this role:
Risk Managers in M&G Life are responsible for ensuring that business areas' operational risk management practices are conducted in line with the relevant M&G policies, frameworks and standards. They act as first point of contact for the Business, Non-Financial Risk, Compliance and Audit in relation to risk and control matters for their respective Business Area/s and are instrumental in developing a risk-based decision making culture. Responsibilities will include:

• Using your non-financial risk knowledge and expertise to support the Managing Director/s to roll out and maintain risk management practices in line with M&G's Operational Risk Framework.
• Risk and Control Identification - Supporting the Managing Director/s of the Business Area and their management teams to identify and assess key risks, plan appropriate risk treatment paths and identify and implement key controls.
• Risk Monitoring - Monitor risk and control environment metrics and other indicators, e.g. Issues, Notifiable Events, KRIs etc.
• Risk Governance & Reporting - Establish and chair local governance forum for the supported Business Area/s. Review and enhance risk forum papers to ensure that Managing Directors have an up to date risk profile which facilitates productive risk based discussions. Provide inputs or escalations to Life and PAC risk reporting team as required.
• Identifying and assessing emerging risks proactively with the relevant Business Area, e.g. through Process or Change impact analysis, root cause analysis of issues/events.
• Managing or supporting thematic risk, control or policy adherence reviews as required.
• Risk & Control Self-Assessment - Ensuring RCSA owners (typically Managing Directors and their management teams) regularly self-assess top risks impacting the business area and accountable for delivering high quality RCSA submissions, which meet organisational requirements and timescales.
• Lead the coordination of completion of change risk assessments for significant projects / programmes.
• Working in collaboration with stakeholders across M&G's three lines of defence, to support a robust control environment both within Life and any material third parties.
• Drive / lead projects and team improvement initiatives.
• Leading, support and coach colleagues to ensure your team provides and maintains an excellent risk SME service to all stakeholders. This will include line management of 1-2 risk analysts.
• To advise in the design, development and deployment of Key Risk indicators, metrics and monitoring to assess and monitor the risk profile

Key Knowledge, Skills & Experience:

• At least 10-15 years experience working in regulated financial services organisations, in a Line 1 or 2 role.
• Experience of implementing risk frameworks and methodologies
• Strong stakeholder management, communication and influencing skills.
• Collaborative nature, with ability to work effectively with the colleagues in Risk, Operations and other key functions within M&G Life and across the Group.
• Pro-active approach to problem solving, understanding root causes, and driving continuous improvement
• Strong analytical mind and an eye for detail
• Strong work ethic, positive attitude, and team player;
• Working knowledge of Life and pensions products, markets and competitors (Advantageous)
• Working knowledge of M&G systems, services and distribution methods (Preferred)

Work Level: Manager / Expert
Recruiter: Phoebe Ewers
Location: Stirling
Closing Date: 30th June 2024
We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality or disability we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.