Road Coordinator

Our client who are a small established international freight forwarder have a new opportunity available for a Road Coordinator. The successful candidate will have some previous experience and knowledge of road freight ops to include; import/export/customer service and related documentation.

Overall Purpose of the Job

To enable and assist the smooth running of the Operational Road department

Main Tasks and Responsibilities

• Ensure work is undertaken and actioned from start to finish on all GB/EU Road bookings , Import, Export, Crosstrade, Domestic, Courier shipments
• Provide High level of Customer service and ensure client specific requirements are met
• Communicate with hauliers on a daily basis
• Communicate with Foreign partners/ Suppliers on a daily basis
• Communicate with our Sales department and alternate offices when required.
• Create Transport, collection and delivery notes.
• Implementing Insurance cover when requested.
• Create Packing Lists when requested
• Quoting clients depending on service
• Invoicing
• Assist with queries, claims and other general enquiries
• Data and POD entry
• Ensure all appropriate shipping documentation is obtained for clearance processes to be arranged for a timely and accurate crossing over the channels.

Skills Required for the Road Coordinator:

• Ability to work in fast paced and dynamic environment
• Ability to work unsupervised
• Excellent attention to detail
• Proactive and Pragmatic
• Confident and well organised
• Excellent time management skills
• Quick learner and able to adapt
• Strong communication skills which incl face to face, telephone and via email
• Team Player, Support and assist where necessary
• Basic - intermediate IT skills
• Good verbal and written English.

Desirable Knowledge for the Road Coordinator:

• Use of Boxtop
• Understanding of ADR/ HAZ goods
• Understanding of T1’s and customs processes for both import and export procedures
• Understanding of EUR1’s, Certificate of Origins, Carnets
• General knowledge of various modes of transport