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Form of work
SalaryThe purpose of this role is to deliver high quality provision of ICT customer support and service through Installation, commissioning, repair, and maintenance of ICT equipment, ensuring service delivery is aligned to operational and customer needs.
Some of the tasks that may be required in this job role are as follows:
- To be responsible for the installation, maintenance, fault diagnosis and resolution, in relation to ICT equipment and services across the Constabulary.
- To provide technical advice and support to customers, stakeholders, and ICT staff in order to maximise system performance and to facilitate the implementation of changes and new products/applications.
- To contribute to the design, installation, and support of Network systems, including the specification of equipment requirements.
- To adhere to systems of internal control operating within Networks, ensuring compliance with Constabulary policies and ICT National Standards.
- To ensure that systems, installations, and projects are recorded and mapped appropriately.
- To ensure the security of data and services against loss and inappropriate access, in consultation with the Technical Architect.
- To liaise and consult with other areas/teams across ICT when investigating problems and developing solutions, in order to minimise disruption to users and the force.
- To undertake other duties and additional responsibilities as determined by the Senior Network Engineer, consistent with the grading of the post.
Further details of the requirements and duties of the post can be found on the attached Role Profile.
Please be aware there is a minimum 5 year UK residency required for Management Vetting.
Before you complete the online application, we would advise you to read the attached Information and Guidance documents.
THE CLOSING DATE FOR THIS VACANCY IS THURSDAY 11TH APRIL 2024 AT 9AM.
