Safety & Facilities Support Officer

The Safety & Facilities Support Officer will have general responsibility for facilitating the administrative functions for day-to-day Health & Safety and facilities at OSGA, assisting with the implementation of safety policies and providing professional customer service throughout. Essential 1. Experience of facilities management; 2. Professional awareness of Health and Safety compliance within the workplace; 3. Ability to clearly and accurately communicate processes and procedures verbally and in writing; 4. Ability to work independently, with minimum supervision in a busy environment, and a willingness to resolve situations, as well as knowing when to refer issues to others; 5. Proficient use of standard computer programs (Outlook, Word, Excel, PowerPoint, Forms); 6. An enthusiastic, reliable and flexible approach with the ability to prioritise whilst undertaking a range of routine tasks and working under pressure, working tactfully and discreetly when dealing with material of a confidential or sensitive nature; 7. Awareness of the importance of good customer care and a commitment to providing excellent quality service, this includes a meticulous attention to detail and high level of numeracy and accuracy; 8. Willing to complete first aid and fire safety training and all the relevant courses; 9. Manual dexterity and ability to lift, move and carry items with care around the buildings, such as boxes, equipment and books; 10. Experience of assessing and responding to risk within a workplace environment. Desirable 1. Experience of working within an HE institution or within a service industry environment; 2. Experience of working across several sites and with locally dispersed teams; 3. Experience of working with a diverse community; 4. Experience of supporting projects, preferably building projects; 5. Experience in a busy customer-facing role; 6. Experience of the University’s systems (Phoneman, DLO,WarpIt and SharePoint Online); 7. Professional knowledge or experience of Health and Safety with relevant formal training, e.g. conducting risk assessments, manual handling, first aid, fire safety, asbestos awareness.