ROLE- Sales AdministratorLOCATION- TamworthTERM- PermanentSALARY- £22,000 - £28,000, dependent on experienceMy client designs and manufactures a variety of specialist products for numerous sectors. They are looking for a
Sales Administrator to join their team in Tamworth on a permanent basis.Administration tasks include supplier purchase orders, order processing and invoice reconciliation.Customer relations, phone manner and clear email communication are vital for this role using the basic office administration applications such as Word, Excel, and Outlook.
The Sales Administrator will ideally have the following attributes:- Experienced processing export orders
- Confident, proactive, highly organised and professional
- Can-do attitude, flexible nature, responsive
- Pro-active telephone skills
- Clear communicator
The Sales Administrator role will involve:- Export Sales Orders - receiving, checking the detail, edit as necessary and process all incoming export sales orders in an accurate and timely manner using the CIM50 system and in accordance with departmental procedures, produce all shipping documentation using Export software.
- Sales Order processing - receiving, checking the detail, edit as necessary and processing all incoming sales orders in an accurate and timely manner using the CIM50 system and invoicing goods on Sage Line 50.
- Customer liaison - respond to customer requests for information on price, delivery, order status, special service costs (delivery, test certificates etc.) and advise of upcoming issues particularly on product delivery.
- Order despatch - to operate the CIM50 picking routine to the timetable agreed with the Despatch department.
- Book deliveries into customers in accordance with their requirements and in line with departmental procedures.
- Prepare paperwork and advise carriers of requirements for bulk despatches to major customers.
- Monitor the delivery performance through the track and trace tools and act quickly where problems are seen to arise.
- Produce sales statistics as requested
- Liaise with the Engineering team
- Inventory management and buying
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