Sales Administrator: Harwoods Volvo

JOB PURPOSE

The role of the Sales Administrator is to:

• Be responsible for all administrative aspects of the order, supply and payment of new and used vehicles from within the business, in accordance with company and franchise processes and policies.

Department/Business/Location: 

Sales

Reports to:

Sales Manager

KEY RESPONSIBILITIES

• Use relevant systems/vehicle files for processing new (and used) fleet vehicle orders to support the sales function. 
• Set up and maintain customer information accurately including key contact details, to ensure high quality data for reporting.
• Ensure all vehicles are funded appropriately and any issues in this regard notified to the Sales Manager immediately.
• Complete and submit the relevant forms via AFRL to conform to legislation (V55, Vehicle Tax).
• Ensure all monies are physically received in respect of manufacturer support bonuses and reconcile these correctly on the DMS.
• Carry out HPI checks on part exchange vehicles as required and report findings
• Raise relevant internal paperwork (purchase invoices, cheques, finance documents) ensuring accuracy at all times.
• Ensure all queries are handled pro-actively, promptly and accurately.
• Maintain safe working practices and ensure compliance with the policies, processes and standards of the business. 

Skills & Requirements:

Essential

• Smart appearance.
• Competency in numeracy, literacy and IT

Experience in a similar role desirable.