Sales Advisor

Here at Cookes Furniture we have an exciting opportunity for a Sales Advisor who is looking to start an exciting new career to join our expert team based in Erdington, Birmingham. We are one of the largest independent furniture retailers in the country, having been established for over 75 years. The package on offer will incorporate basic salary, various commission levels dependant on targets achieved and individual / departmental bonuses on targets achieved. You will receive a range of benefits which includes, preferential discounts on furniture & free onsite parking.
At Cookes Furniture, we offer our customers an excellent retail experience, with an unrivalled choice of quality furniture, displayed in inspirational settings. Our advisors are some of the best in the industry, offering their knowledge and expert advice to ensure we always delight our customers. 
As a Sales Advisor at Cookes Furniture, you will:

• Greet customers who enter the store.
• Give advice and guidance on product selection to customers through discovery and effectively process and promote instore offers.
• Assisting shoppers to find the goods and products they are looking for, enhancing sales through add on’s & upselling.
• Work on our CRM to maximise opportunities and conversion, gathering leads and ensuring all follow ups are carried out, therefore gaining the highest levels of sale conversion.
• Communicate with customers both face to face and digitally.
• Efficiently and accurately process sales orders.
• Process cash and card payments.

We are keen to speak to people about this Sales Advisor opportunity who have the following skills and experience:

• Whilst prior furniture knowledge would be very useful, we are also keen to meet people from any sales / retail background, if you are able to demonstrate outstanding levels of customer service. 
• Demonstrate professionalism and enthusiasm to deliver a great customer experience.
• An ability to work under pressure, to clear goals and targets while maximising opportunities. 
• Offer Excellent communication skills with a digital understanding of how to communicate to our customers with written, verbal, and virtual means.
• I.T literate with Office 365, Word & Excel.
• Show initiative to work independently and within a team.
• Have an outgoing personality.
• Problem solving ability.

In return you will receive a basic salary of £22,000 per annum, with OTE of £30,000.
If this sounds like the Retail Sales Advisor role for you and you would like to join the team at Cookes Furniture click the apply link online now and send an updated copy of your CV today!