Sales Advisor

Here at CareCo, we're all about making life easier for people. It gets us out of bed in the morning, and it sends us home at the end of the day knowing we've done our bit to help somebody with their day-to-day struggles.
Our Sales Advisors are the face of our business. So, it goes without saying that you should be compassionate, a good listener, a problem solver, and as a CareCo ambassador you should be committed to providing only the very best customer service at all times.
We believe we're unique in the world of mobility because we recognise that our customers are, too. There's no one size fits all when it comes to solving a customer's mobility difficulties, so if you can think on your feet when you're presented with a problem you've never seen before, you're exactly what we're looking for.
Our latest store brings CareCo's fantastic range of mobility products to the locals of Stoke-on-Trent or the first time. As a Sales Advisor, you'll join a brand-new team of mobility experts all working together to help CareCo Stoke make the best possible impression from day one. Our Stoke-on-Trent Showroom is due to open in February 2024.
What are my responsibilities?
Greet and serve all customers who visit the showroom
Assist in qualifying customers for products that best suit their needs
Processing orders with customers using our order system
Identify any upsell opportunities when serving customers
Demonstrate how to use our wide range of products
Keeping the showroom clean and tidy
What skills are required?
Previous retail experience in a fast-paced environment (experience in mobility retail sector is fantastic but not essential)
The ability to meet sales targets through proven relationship selling techniques and excellent customer service skills
Good communication skills with the ability to liaise effectively with customers and colleagues
Experience in the compliance of company procedures and systems relating to stock control and sales transactions
Proven experience in the safe and accurate handling and managing of data ensuring GDPR compliance
Proficient in the use of Microsoft Office particularly in Outlook, Word & Excel
GCSE English & Maths at Grade C/4 as a minimum
What do CareCo offer you?
GBP22,000 basic salary, plus an uncapped commission structure and Showroom Bonus Scheme
Full-time hours - 40-hours over a 5-day working week, includes weekend work and may include bank holiday work (on a rota basis)
30-days annual leave (includes bank holidays) with extra days holiday for long-standing employees
Employee assistance programme - 24-hour confidential helpline to support through any life issues (financial, legal, family, housing, alcohol, etc.)
Access to our exclusive staff benefits platform
Pay-day breakfast allowance and fresh fruit allowance every Wednesday
Free on-site parking and free yearly flu jabs
25% discount on our products
Job Types: Permanent, Full-time
Salary: From GBP22,000.00 per year
Benefits:
Cycle to work scheme
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Free flu jabs
Free parking
Health & wellbeing programme
On-site parking
Referral programme
Store discount
Schedule:
8 hour shift
Weekend availability
Supplemental pay types:
Bonus scheme
Commission pay
Ability to commute/relocate:
Stoke-on-Trent: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Reference ID: Sales Advisor - Stoke-on-Trent