Sales Agent

Job Summary:

We are looking for a special individual who would like to be part of the Plusnet Mobile Sales Team.

£10.42 Per Hour weekly pay

Hours are Monday- Sunday 8am-8pm

You will work an average of 40 hours per week, receiving 40 minutes for lunch and x2 10 minute breaks (Breaks are unpaid).

Key Responsibilities

Plusnet is a British company providing broadband, landline, digital television and mobile services. TCC are responsible for handling all calls relation to digital services. You will be expected to take enquiries as regards to recontacting customers whilst offering additional products and services across both brands (BOB).

We are recruiting for the Plusnet Mobile Sales Team where you have the opportunity to earn UNCAPPED COMMISISON!

This job description will be subject to review and may include any other duties or responsibilities as may be determined by the Head of Department and the business’ needs.

Job Purpose

• Self-motivated with an aptitude for maintaining enthusiasm and focus
• Tech Savvy.
• Competitive nature and motivated by targets
• An ethical approach to sales and will not compromise on integrity
• Excellent communication skills (spoken and written), including strong spelling and grammar skills
• Ability to remain focused and effective in a high paced and high stress environment.
• Highly developed influencing and negotiating ability
• Calm under pressure
• Excellent attention to detail
• Flexible in a response to shifts and non standard business hours
• Excellent working knowledge of Microsoft Office and competent keyboard skills
• Good self awareness and focus on self development
• Excellent organisational skills

• A natural flair for striking rapport with others
• Good listening skills.

Generic Profile

• Previous call centre work desirable and administrative experience
• Mobile phone service provider experience advantageous or a technical/it background
• Excellent telephone manner and clear verbal communication skills
• Committed to delivery of a consistently high quality of customer service
• Ability to communicate in a clear and effective manner via different methods
• Excellent listening and questioning skills
• Excellent conflict management skills and objection handling techniques
• Confident personality and skill in striking rapport with the customer
• Basic level of keyboard competence and computer literacy
• Enjoy working within pressurised, target driven team
• Self-motivated with an aptitude for maintaining enthusiasm and focus within a routine environment.
• Good team player