Sales and Events Assistant

Job description

About us

Wellington Barn is one of Wiltshire’s top wedding venues, winning multiple regional & national awards for best venue and best events team. Set in the middle of The Manor Farm Estate, our venue has been offering the most exclusive and authentic setting for weddings & events over the last 18+ years!

An exciting opportunity has come up to join our sales & events team on a full-time basis. This is a fantastic opportunity for the right individual to join a close-knit team with a great ‘can-do’ attitude to not only enhance your career but to create the most memorable and special days for our wedding couples.

About the role

We are looking for a Sales and Events Assistant to join our growing team.

• Responding to and logging all enquiries for weddings, by phone, email and online booking system
• Conducting follow-up calls and emails for all wedding enquiries, to a professional standard.
• Conducting viewings of the venue for future wedding couples.
• Converting viewings into bookings to achieve bonus goals.
• Managing provisional and confirmed bookings, creating wedding schedules and answering queries leading up to the event day.
• Conducting planning meetings with couples to plan their special day.
• Coordinating weddings and Events to the highest standard, including on-the-day coordination until after the ceremony.
• Creating and maintaining a steady stream of social media posts to raise awareness of Wellington Barn and what we offer.
• Managing maintenance bookings and cleaning schedules for our onsite accommodation.
• Coordinating between suppliers and colleagues to ensure the setup and delivery of the wedding and event meets company standards and exceeds the couple’s expectations.

About you

• A friendly, approachable, can do manner and a willingness to work as part of a team is a must
• Excellent customer service and communication skills, with the ability to build relationships with couples from the first point of contact.
• Attention to detail and excellent organisational skills
• Confident in a customer-facing environment
• The ability to multi-task and manage your time and workload effectively, especially during the busy months
• Experience of working in a fast-paced environment with own initiative
• Passionate about weddings and dedicated to ensuring that all of our wedding couples and families have the most memorable and special day.
• Excellent literacy and IT skills
• Genuine enthusiasm for weddings and Events.

All applicants will need to provide their CV and covering letter outlining why they are suitable for the position and why they want to work for Wellington Barn.

Job Types: Full-time, Permanent

Pay: £22,000.00-£26,000.00 per year

Benefits:

• Company pension
• Free parking

Education:

• GCSE or equivalent (preferred)

Experience:

• Hospitality: 2 years (required)

Licence/Certification:

• Driving Licence (required)

Work Location: In person

Reference ID: WB-010324