Sales And Operations Assistant

We are currently recruiting for a Sales and Operations Assistant to join a successful and growing business in Kettering.
This position would suit candidates with experience within customer service.
Salary £21,000 per annum
To work alongside the Self Store Sales and Operations Manager, dealing with
all aspects of running a Self Store incorporating the following:
Role:
· Delivering exceptional customer service to all clients
· Signing up new customers
· Selling products to customers in store
· Handling customer enquiries to include face to face, on the telephone
and via email
· Consulting with customers on self-storage needs, availability and
pricing
· Entering customer information on the database
· Dealing with debt management of customer accounts
· Handling document shredding enquiries including face to face, by
phone and via email
· Working as a team to achieve store targets
· General housekeeping and maintenance of the store
· To be competent in stepping into the Managers role in their absence
Responsibilites:
- Must be able to work (on their own once competent) every other Saturday (Apply online only). This shift
twill be compensated with a FULL day off the following week on a mutually agreed basis.
- 20 days holiday per year in addition to the above.
- 1 hour lunch
- General hours are 9-5 M-F - work every other Sat 9-1 then get a FULL day off the following week.
- Flexible hours could be accommodated, and is up for discussion if it is the right person. Alternate
Saturdays and cover for Manager's absence would still need to be covered.
- Ideally the person should be local to Kettering with good local knowledge of the area. We do have
a call out phone that, once fully competent, is expected to be shared between individual and
manager to cover any out of hours emergencies. These are very rare occasions and full support
would always be on hand.
- This is a great role for the right person.
- The role is enjoyable and supported by a friendly, easy-going team and management.
- This is maternity cover for the next 15-16 months
Skills:
- Decent grasp of basic Maths and English (general understanding of discounts and pricing
structures - nothing too complicated)
- Outlook - can easily converse with customers on email with a friendly and professional
approach
- Telephone - can easily answer the phone and assist accordingly. Some outbound calls required
following up on new and existing enquiries
- Must be presentable and happy to meet and greet visitors and be able to walk them around the
facility.
Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited and Grafton Professional Staffing Limited. We are committed to protecting the privacy of all of our candidates and clients. Following some recent changes to data protection laws we have updated our Privacy Policy. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group UK website