Sales and Service Trainer

At (url removed) and Jet2holidays we're working together to deliver an amazing journey, literally! We work together to really drive forward a 'Customer First' ethos, creating unforgettable package holidays and flights. We couldn't do it without our wonderful people.
As our new Fixed-TermSales and Service Trainer you'll have a major impact on helping us achieve our goal. You'll drive continuous improvement in onboard sales performance amongst Cabin Crew and helping permanently establish a genuine and lasting sales culture in the business through strong and effective training, development, motivation and communication. This role is fixed-term until November 2024
As ourSales and Service Trainer, you'll have access to a wide range of benefits including:

• Annual pay reviews
• Colleague discounts on Jet2holidays and (url removed) flights
• Access to a generous discretionary profit share scheme

What you'll be doing:

• You'll deliver Sales and Service training for both experienced permanent Crew of all ranks and our seasonal new starters.
• Working under In-Flight Retail you'll deliver high-impact service delivery and sales training, in line with current business requirements.
• The delivery of one-to-one or group Sales and Service performance coaching and support, at the base and online along with the delivery of In-Flight Retail initiatives.
• You'll fly frequently and spend time at our Airport locations to observe our Sales and Service directly, identifying and implementing improvement actions.

The role will require the need for frequent travel, undertaking training and flying away from base. You must hold a Full UK Driving license to be considered for the role and ideally be based at either MAN, STN or BHX airports. You must live within a reasonable catchment area of one of these airports.
What you'll have:

• You'll have demonstrable experience training colleagues, previous flying experience as Cabin Crew and have proven expertise in face-to-face selling.
• You'll have well developed presentation skills, be commercially aware, charismatic and able to fully connect and engage with our Cabin Crew Team.

Join us as we redefine travel experiences and create memories for millions of passengers. At (url removed) and Jet2holidays, your potential has no limits. Apply today and let your career take flight!
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