Sales And Support Officer

Are you an exceptional technology sales professional seeking your next challenge? If so, our Client, a leading communications brand with an outstanding reputation for customer service and value commitment, require a Sales and Support Officer to join them on a 2-year fixed term contract.

Role Profile

As a Sales and Support Officer you will be responsible for door-to-door selling of the company's product portfolio including, but not limited to, Fibre. Additionally, you will:

• Perform telesales calls from time to time when the weather conditions are not suitable for door to door sales
• Set up and demonstrate products, negotiate sales, and complete paperwork
• Post-sales contact to ensure the customer is happy with the service and if they need any further support
• Manage a prospect list and work an assigned area, often up to 20 - 30 houses per day, working to agreed weekly targets
• Travel to different areas of the island going door-to-door with the goal of selling Fibre broadband and adjacent products and services
• Set up and demonstrate products and show how customers can maximize product features, showing presentations on product features
• Upsell and cross sell mobile tariffs and big bundle options

The ideal candidate for the Sales and Support Officer role will have:

• Previous demonstrable sales experience
• Good personal presentation and a passion for putting the customer first
• An understanding of modern retail technology along with anunderstanding of, or interest in mobile technology
• Ability to deal with difficult customers and communicate effectively with customers and staff at all levels
• Knowledge of Microsoft Office Suite
• Ability to promote a Company Brand & progressive image whilst delivering high standards of customer care