Sales Assistant

International. Lovers of sports. Team players. Stronger together through our love of sports.

At Decathlon UK, we provide Careers That Let You Play. We are driven by our mission to help more people in the UK get physically active and healthy. We are a part of the DECATHLON Group, one of the world’s leading sporting goods retailers. Headquartered in France, DECATHLON specializes in the creation of sports products and their distribution online and in stores at more than 1,700 locations in 61 countries. In the UK, it has over 50 stores nationwide and an e-commerce site that caters to nationwide delivery.

THE MISSION

As a Sales Assistant (or Sports Advisor, as we call it in Decathlon), your role is to ensure all customers leave our stores happy’. From a friendly and professional welcome to a quick and easy payment process, your role is to always deliver a champion shopping experience.

Decathlon invests in the development of teammates so that those who want to build careers within the business are able to flourish within their roles. In a nutshell, your responsibilities will include:

• Customer Service - Through your passion for sport, you’ll share tips and experiences with users. Through our hands-on product training, you will be able to give the best technical advice for the sports you are responsible for. Decathlon has shifted over the last year into an omnichannel business so it’s essential that our Sales Assistants are able to assist customers in all aspects of retail shopping, whether that’s in store or online!
• Merchandising - Whether full time or part time, every Sales Assistant is encouraged to take responsibility to autonomously manage stock levels and pricing and to provide a high level of merchandising so that each customer can easily find the right product for their sports practice.
• Team Player - You will be part of a shop floor team of like-minded Sales Assistants, practicing sport and celebrating victories together, so it’s important that you are able to work well within a team environment as well as independently.

THE PROFILE

• Someone who is looking to combine a passion for sport with work
• A people-person who risks and goes the extra mile to achieve results
• Someone looking for a retail career with a difference
• Problem solver with excellent communication skills
• Able to play as part of the team during the busiest times (weekends and holidays)
• Invested in the development of yourself and others

BENEFITS

Rewards and Recognition

• Annual remuneration reviews
• 30% Teammate Discount
• Shareholding Scheme
• Access to Pension Scheme ( 3-8% Employer Contribution to Pension Scheme)
• Teammate rental scheme
• Cycle-to-Work Scheme

Social and Community

• Ticket discount for social and community events such as concerts, theatre, sports events, etc (through SmartSpending Access and so it varies per season)
• Access and opportunity to join internal and community social events every year for you and your family

Health and Wellbeing

• Up to 10 paid sick leaves and 5 bereavement leaves
• Maternity and shared parental leaves
• Life Assurance

Work-life Balance

• Up to 28 days holiday with the option to carry over a maximum of 5 days each year
• Airfare and accommodation discounts for trips (through SmartSpending Access and so it varies per season)

Learning and Development

• A vast program of intensive learning and development training via Decathlon Academy and other learning platforms
• Opportunity to join apprenticeship programmes

HQ Benefits

• Hybrid working mode
• No uniform
• Free hot drinks
• Free access to the Decathlon Gym

ABOUT DECATHLON UK

We’re an international sports retailer with 2080 stores in 56 countries, and if you look a little closer, you’ll see we’re so much more.

Decathlon is dedicated to helping, inspiring and guiding you through your sports experiences. We believe that discovering new sports and being active – well, it’s an important part of life – and living well shouldn’t just be for a privileged few.

Discover more of our company benefits in the interview.

Job Types: Full-time, Permanent

Pay: £12.44 per hour

Expected hours: 39 per week

Benefits:

• Casual dress
• Cycle to work scheme
• Employee discount
• Flexitime
• Profit sharing
• Referral programme

Schedule:

• 8 hour shift
• Holidays
• Weekend availability

Supplemental pay types:

• Quarterly bonus
• Yearly bonus

Application question(s):

• Are you available to work on the weekends?

Experience:

• Customer service: 1 year (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: In person