Sales Associate - Sunglass hut (Selfridges Birmingham)

SALES ASSOCIATE

Being part of EssilorLuxottica means being part of a passionate international and diverse community of 190,000 individuals working towards a common mission, help people “to see more, be more”.

With a global presence in more than 150 countries, an incredible heritage, and a fascinating vertical integrated business model, EssilorLuxottica offers endless development and career opportunities worldwide and learning possibilities at every turn. Together, we make a brighter future.

JOB SCOPE AND MAIN RESPONSIBILITIES:

To provide a memorable customer experience to all customers when purchasing EssilorLuxottica products and visiting our stores Sales Associate delivers exceptional sales results by assisting the customer in selecting products best suited to their lifestyle.

Sales Associate performs almost all store functions including opening and closing, merchandising and selling. As a EssilorLuxottica ambassador you will understand and bring to life the Company values and the brand culture

AREAS OF RESPONSIBILITIES AND RELATED ACTIVITIES:

• Achieve high levels of sales performance and results
• Ensure all operating policies and procedures are followed at the highest level
• Accurately operate the POS system and accounts for all transactions (cash, credit, returns)
• Ensure 3 Rs training is adhered to and all thefts are reported correctly
• Open and close the store according to established guidelines
• Deliver excellent customer service and demonstrate a high degree of professionalism
• Deliver the customer experience to a high standard
• Ensure store is displayed and products are secured according to Company guidelines
• Know the products inside and out and stay fresh with new merchandise, trends and competitive activity
• Achieve high levels of sales performance and results
• Ensure all operating policies and procedures are followed at the highest level
• Accurately operate the POS system and accounts for all transactions (cash, credit, returns)
• Ensure 3 Rs training is adhered to and all thefts are reported correctly
• Open and close the store according to established guidelines
• Create an engaging and positive working environment
• Support your colleagues and manager with store tasks and responsibilities
• Treat your colleagues and customers with respect and dignity

TECHNICAL SKILLS - PORTRAIT OF A PERFECT CANDIDATE

• Strong problem solving skills
• Results driven
• Strong selling skills
• Customer service
• Coaching and development
• Communication and listening
• Structured approach to tasks
• Compliance focused

Job Types: Part-time, Permanent

Expected hours: 32 per week

Schedule:

• 8 hour shift

Supplemental pay types:

• Commission pay

Work Location: In person