Sales Coordinator (Shared Ownership)
Hybrid working from our Covent Garden office
£28,000 - £31,000 depending on experience
Monday to Friday – 9.00am to 5.30pm
About the role
This is an exciting opportunity to join the Shared Ownership Sales Team to support our new Home Stepper scheme. By working in partnership with a number of leading house builders, Home Stepper will ensure more affordable homes are available and make homeownership more accessible for those who may not be able to afford a property outright.
As a Sales Coordinator, you will be responsible for logging incoming applications within the CRM system, working alongside the Home Stepper sales team to ensure the applications are reviewed within deadlines and that the systems are up to date on a daily basis.
You will be responsible for creating plot files for incoming applications, ensuring data is recorded accurately in our systems for the business to review, reviewing incoming documentation for applications and notifying the compliance team when ready for approval. You will be sending Home Stepper applications to customers and may have a small amount of interaction with customer queries about their application. You will be a central point for the Home Stepper team assisting where required.
Key duties include:
- Working with the Home Stepper team to meet deadlines set within contracts with partnered Housebuilders.
- Data input into CRM systems and Excel spreadsheets – logging general customer information, updating systems to “pre reserved, reserved,
- Sending reports to the business and partnered housebuilders.
- Perform general office administration tasks as and when required to meet the needs of the department – e.g. filing, photocopying, telephone calls etc.
- Track outstanding items missing for each application and report back to the Home Stepper team.
- Ensure all customers receive a high-quality service throughout the application process.
- Ensure full compliance with the affordability and eligibility criteria, meeting any given guidelines form any governing body.
- Provide weekly reports on outstanding documents and what has been instructed in that week.
- Work closely with the Home Stepper Progressor and Home Stepper Compliance to ensure a smooth application and progression from reservation to legal completion.
- Reviewing incoming AML documentation, ensuring the policy has been followed and notifying the Home Stepper compliance when ready for their review.
Your Benefits
We offer a wide range of benefits in return for your dedication and passion. They include:
- Competitive salary and bonus
- 25 days holiday (not including bank holidays) with an extra day for every year’s service (up to 30 days)
- A health cash plan to help you pay for the cost of routine healthcare such as going to the dentist, opticians or the physio
- A workplace pension scheme, matching personal contributions up to 5%. You’ll also receive life assurance for four times your annual salary
- Free, confidential one-to-one counselling (online) with qualified therapists, counsellors, life and career coaches via the MyndUp platform
- Cycle to Work scheme: letting you save 26-40% on a bicycle and accessories. You pay nothing up front and the payments are taken (before tax) from your salary monthly
- A great social life with regular vents and parties
- Free fruit and vegetables delivered to your home
- Full access to Perkbox with free and discounted deals all year round
About you
- Experience working as a Sales Administrator within the Property industry is essential
- IT literate MS Word and Excel
- Great organisational skills
- Team player
- Able to work in a fast-paced sales environment
- Able to work to deadlines
- Excellent organisational skills
- Excellent communication skills at all levels
Get the career you want
At Sage Homes, we want you to have the best career you can. You’ll be supported and guided at every stage as well as having access to exciting learning and development opportunities as you grow.
We truly care about the outcomes we deliver; creating safe and environmentally friendly places for people to flourish. Sage Homes is a fast-paced and supportive environment where ambitious and proactive individuals thrive.
IND
Job Types: Full-time, Permanent
Salary: £28,000.00-£31,000.00 per year
Benefits:
- Company events
- Cycle to work scheme
- Life insurance
- Sick pay
- Work from home
Schedule:
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus scheme
Experience:
- Sales administration: 1 year (required)
Work Location: Hybrid remote in London, WC2H 9EA