SALES EXECUTIVE - GROUPS & TRAVEL TRADE

SALES EXECUTIVE - GROUPS & TRAVEL TRADE
Our client is the independent charity that looks after the Tower of London, Hampton Court Palace, Kensington Palace, the Banqueting House, Kew Palace and Hillsborough Castle & Gardens.
Departments: Trade and Group Sales
Home Palace: HM Tower of London, with some requirement to visit the other palaces.
Status: Established/Permanent
Salary: £30,827 Per Annum
Days/Hours of work: Full time, 36 hours per week, Monday to Friday
About the role 
They are a team of people who love and look after six of the most wonderful palaces in the world. They create space for spirits to stir and be stirred.
The Travel Trade and Groups sector comprised 27% of all visitors that them welcomed to their extraordinary sites in 2023, and this role will be integral in negotiating new business from their existing customers in the UK groups market, student, and youth sector, as well as prospecting and converting new business opportunities in these areas to meet their commercial targets and objectives. 
As part of the Group and Travel Trade Sales team, you will oversee key accounts in the domestic coach and global youth markets, developing business from these accounts and developing new business from contacts made at trade fairs and workshops. You will assist in day-to-day enquiry handling and general Customer Relationship Management (CRM) with Trade and Group clients. 
You will be required to communicate with all areas and departments of the organisation (including the Contact Centre, Events, Catering, Marketing, Retail, Membership and Palace Operations teams), working closely with them to ensure they are accurately presenting their products and events to clients in a timely and appealing manner. 
You will be responsible for ensuring that clients adhere to their contracted terms and conditions and will support them with client training and updates for our Ticketing System and booking processes. 
About you 
The role requires someone with excellent planning and organisational skills, as well as key account management and negotiation experience. Your articulate and accurate manner will convey your confidence when dealing with your clients online and face-to-face. A creative thinker, you will be able to grow the value of each enquiry as you work with clients to develop tours and itineraries that feature palace visits and ancillary services.
You will need to be an experienced sales operator with knowledge in B2B distribution and sales channels, and you will use your experience to identify commercial opportunities that will help in growing their financial headroom to fulfil their charitable cause to become a charity for everyone. 
Working in a small team, you will be collaborative and proactive in offering ideas and taking on suggestions. 
Benefits include:
•    Hybrid working
•    Enhanced holiday entitlement
•    Generous Employers Pension Contributions (up to 11%)
•    Annual Pay reviews & Bonuses
•    Critical Illness Cover & Life Assurance
•    Family friendly policies and benefits
•    Staff discounts and membership to all palaces
Closing date: Sunday 31st March 2024
Our client have adopted a hybrid model of part working from home and part working from site, they are open to discussing what best works for individuals and their work life balance whilst also delivering the business requirements.
They are an equal opportunities employer and truly values a diverse workforce. 
Applications are welcome from candidates regardless of their background.
You may also have experience in the following: Travel sales, Sales Executive, Sales Manager, Account Executive, Account Manager, Account Management, Business Development Manager, Business Development Executive, Customer Service, Relationship Management, Sales, Inbound, Outbound, etc.
REF-212 507