Sales - Freight Forwarding

NEW SALES - Business Development - Heathrow

HRGO are supporting this amazing team through a period of growth, who are seeking a sales professional with a Freight Forwarding background to join this team, covering international logistics - multi model (Air, Road and Courier).

This role will be to obtain new business and grow existing business through prospecting, client interface, proposals and estimates.

Successfully implement new business, obtained in partnership with the relevant middle office colleagues and continue to build relationships and service customers.

Job Function: Sales / Business Development Freight Forwarding

• To deliver increased gross margin from existing customers by account development.
• To understand and articulate our services and solutions to potential and existing customers.
• To achieve a minimum acceptable customer telephone call of 50 a week.
• Inbound Lead Follow up.
• Tele-prospection and follow up.
• Qualify new opportunities, research accounts, identify key players and generate interest.
• Understand customer needs and requirements.
• Assist with Sales Campaigns
• Under the direction of the Country HFO identify opportunities through - Inactive Clients from the CRM

Key Tasks and Responsibilities:

• Develop and diversify the portfolio.
• Generate new prospect leads and new accounts over the telephone.
• To close additional business through telesales and email
• Responsible for retention and growth of portfolio
• Ensuring GP target does not fall below the minimum expected and to up sell where possible.
• Provide a high level of internal and external customer care.
• Provide customers with accurate and cost-effective quotations.
• Create loyalty and optimize the existing portfolio.
• Acquire new customers through individual prospecting actions.
• Promote any new Commercial offers.
• Identify new opportunities and trade lanes in line with company procedure.
• Participate in Internal and External Meetings

Minimum Education and Experience Requirements:

• GCSEs to include Mathematics and English language.
• A levels expected.
• Previous International logistics experience - all modes (Air, Road, & Courier) - preferred.
• Previous formal sales training preferred.
• Well presented, professional individual with excellent written and verbal language skills
• Ability to effectively negotiate and build a pricing model / quote for a customer.
• Ability to create and implement strategies.
• Ability to work within a target driven and pressured environment.