Sales Manager

Kloeckner Metals UK is one of the leading metal stockholders and processing suppliers in the UK. We are renowned for supplying a diverse range of ferrous and non-ferrous products. Our extensive in-house processing portfolio in combination with our expertise enables us to deliver cost efficient metal solutions and high-quality steel products.
As a pioneer of digital transformation in the steel and metal industry we continuously strive to add value to our customers by investing into digital technologies and introducing innovative eProcurement solutions.
We are passionate about sustainability and aim to transform our industry by playing an active role in building a sustainable future for our employees, customers, community and future generations.

Key accountabilities
We are currently recruiting for a Sales Manager for our Dudley team within a hybrid capacity with occasional travel to the Dudley office
The main purpose of the job is to:

• Set sales targets for your team in line with Company strategy.
• Lead, monitor and motivate your team to attain targets.
• Maximise margin opportunities and develop niche positions in the market.
• Compile and analyse sales figures and take appropriate actions from your findings.
• Establish a strategic sales and operational plan that enables sustainable profitable growth.
• Qualitative and quantitative market research; Estimate demands, discover consumer trends, gather sector specific intel and track competitor activity.
• Data collection and reporting; Strategic target accounts, projected sales, inventory, production, and actual sales in line with KPI measures.
• Hold the sales team accountable for all sales activity, including results, pipeline and activity.
• Manage and maximise margin opportunities and develop niche positions in the market.
• Work in close collaboration with the procurement team to enable effective sales and operational planning.
• Support and develop sales via Digital channels

Key Responsibilities:

• Monitor customer volume and margin against plan.
• Build positive relationships with major customers and potentials.
• Set individual targets and apply team dynamics to ensure targets are achievement.
• Provide sales leadership and coaching over sales initiatives e.g., sales calls, cold calling, product marketing and customer visits.
• Continuously measure performance against objectives and ensure that team members have frequent 1-2-1 meetings covering performance, wellbeing, and personal development.
• Ensure that the sales team are always operating in a compliant manner.
• Ensure CLEAR Sales training and best practices are executed by your team.
• Ensure all sales activity is entered into KliCC CRM.
• Support site VAS and Digital champions through training and development.
• Monitor active/dormant/potential conversion ratios and continually improve upon these.
• Manage customer disputes and debtor days.

The Company and Benefits:
As well as a competitive salary we also offer an attractive benefits package which include:

• Contributory Pension
• Medicash - Claim money back on medical and dental expenses
• Long Service Awards
• Discount cards for shops and restaurants
• Gym & Health Club discounts
• Holiday Trading
• Cycle to Work Scheme
• Lease Cars by Salary Sacrifice
• Life Assurance
• Employee Assistance Programme