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SalarySet within 1,065 acres of countryside with the River Lea snaking through the grounds, Luton Hoo is the quintessential English country house hotel. Befitting a location of such historical importance, a stay at the hotel will live long in the memory. With our 2 Rosette Restaurant and award winning Adam’s Brasserie we are committed to delivering hospitality to the highest standard. Our five star facilities include 228 unique bedrooms and suites, luxury spa, 18-hole championship golf course, state of the art conference facilities, shooting school and much more.
We are dedicated to the development of our employees. Many of the team started out in junior roles, but have been offered training and promotional opportunities as their skills have grown. We are very fortunate to have a large percentage of long-term team members able to offer their experience and expertise to the next generation of hospitality professionals.
Sales Manager - Full time Competitive Salary - plus service charge*We treat our people like family and our guests like Royalty!
Job Overview
Maximising all relevant sales opportunities across all revenue segments within your hotel
Duties and Responsibilities
Driving Sales
• Work towards and meets agreed sales objectives and targets. Will be working towards all hotel revenue stream targets albeit with various pre agreed contribution targets.
• Working towards delivering sales strategies and activities as agreed in the budget and sales plan and as directed by Line Manager.
• Develop account animation plans for account within the portfolio assigned to you to ensure maximum share from each account.
• Research potential new accounts, conduct telesales calls, carry out face to face appointments and demonstrate non face to face sales activity in line with agreed targets.
• Create and manage effective relationships with any brand partner sale / key account teams, Arora central teams and other Arora hotel or hotel cluster sales teams.
• Become conversant with appropriate brand standards and brand tools relating to sales activity.
• Manage customer relationships to ensure new sales opportunities are maximised, encourage repeat business and generally promote the wider Arora collection of hotels.
• Execute and communicate to customers and the market, Arora Group and relevant Brand marketing initiatives and promotions.
• Use public relations, marketing and social media resources and tools to improve sales effectiveness.
Why work at Luton Hoo:
We are dedicated to the development of our staff and offer a great range of benefits:
• Meals are provided by our talented kitchen team
• Enhanced holiday allowance after 5 years' service
• We have plenty of free parking
• We also have amazing recognition awards for exceptional customer service
• A share of the service charge*
• Discounted rates in all of our hotels for you, your family and your friends!
If you feel that you can rise to this challenge, then please submit your application as soon as possible. We reserve the right to close the role early if sufficient applications are received.
*Service charge is dependent on hours worked and sales performance and is not guaranteed
