Sales Order Processing Administrator

Sales Order Processing Administrator

Location: Hertfordshire

Salary: 30,000

Skills / Experience Required

• Order Processing experience
• Focus on attention to detail.
• Ability to interact with stakeholders at all levels throughout the organisation.
• Strong administrative, time management and organisational skills
• Ability to plan, prioritise and manage own workload appropriately
• Self motivated, proactive mind-set which thrives in a busy environment.
• Good communication and problem solving skills
• IT literate ( must include basic Microsoft packages and ERP/CRM systems )
• Accurate and numerate.
• Fluent English: written and oral.
• Friendly and warm personality.

Job Description

Working within the Logistics team and reporting to the Order Processing Group Leader your responsibilities will include the efficient and effect processing of customer returns, large intercompany orders, customs declarations for the import of purchased goods, booking goods into our ERP system and general customer orders.

We are seeking a motivated and conscientious order processor with the ability to balance competing requirements whilst ensuring a high level of customer service. Teamwork and open communication are important to the company culture !

Full training will be provided with hands on support for every element of the role.

Duties/Responsibilities

• To process incoming intercompany orders, purchase orders, inventory stock management. Provide support and assistance to intercompany customers, sales team and other departments
• To process incoming external customer orders, purchase orders , inventory stock management. Provide support and assistance to customers, sales team and other departments
• Owner of import control processes: -
• Creation of weekly customs declarations ensuring correct coding of all items
• Receiving goods into ERP system
• Trade agreement management of identified products (duty control)
• Reply to clearance emails
• Owner of the returned goods process, working with customers, suppliers and freight forwarders to ensure returns are swiftly processed.

A fantastic opportunity for a Sales Order Processor to work for a market leading global manufacturer of scientific technology products and solutions.