Sales & Order Processing Administrator

Kenneth Brian Associates are working on a rarely available opportunity for a part time, term time only role, for a market leading organisation based in Leatherhead.

Working hours are 9.30am-3pm, 3 days a week, remote options available. Term time only, with a small number of days during the longer holidays to maintain workload.

Supporting a manager and the wider team, this role will involve managing the full sales order lifecycle, from enquiry through to Order Processing, delivery and invoice.

Specific responsibilities will include:

• Processing enquiries and leads received from various sources
• Updating and maintaining sales and customer records using Salesforce CRM
• Liaising with customers to obtain information
• Raising invoices/credit notes for new and existing customers using Xero
• Liaising with internal departments
• Creating customer agreements
• Sending new customer documentation
• Raising work orders/customer service tasks
• Creating customer subscriptions
• Running monthly reports
• Answering incoming calls
• Assisting with credit control, incoming payments and accounts receivable
• Assisting with quotes and sales documentation
• Processing invoices and staff expense claims

The ideal candidate for this role will possess the following:

• Previous experience in a Sales Admin or Order Processing role
• Proficiency with MS Office suite
• Experience of Salesforce CRM or similar
• Experience of Xero would be beneficial
• Excellent telephone manner and strong communication skills
• Highly organised, and able to work to deadlines
• Team player with excellent organisational skills

We look forward to receiving your application.