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Form of work
SalaryJob Title: Order Sales Processor
Job Reference: RKS654
Package Details:
- Salary £21,000 - £24,000 (Depending on level of experience)
- 20 Days Holidays + Bank Holidays
- Monday Wednesday 08:00am 4:30pm Thursday 08:30am 4:30pm Friday 08:30am 3:00pm.
- Company Pension
- Great working environment
- Progression Opportunities
Key Responsibilities:
- Plan and administrate local contractual and non-contractual service jobs.
- Manage service in an optimal and cost-effective way for the customer and business.
- Ensure timely notifications for local contracts to the customers.
- Customer day-to-day contact.
- Ensuring spare parts are ordered and available for technicians prior to service jobs taking place.
- Ensuring shop floor planner is kept updated.
- Location planning & logistics, monitoring vessel schedule and adjust planning if required.
- Registering service job in internal system / SAP, ensure correct documentation.
- Handling of service complaints and other customer requests
- Limited billing, to the special customers
- Handle problems and mend customer relations in case of complaints
- Active follow-up and evaluation
Required Skills:
- Exceptional Administration skillsn SAP would be an advantage.
- Great customer service skills are required.
- Ability to multi-task is required.
- Problem solving skills would also be beneficial
To apply, please send a copy of your CV and a covering letter to (url removed) or, alternatively, submit your application via the link below.
Aine McNulty Associate Recruitment Consultant (Metals & Engineering)
(phone number removed)
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