Sales Support Administrator

Job Title:Sales Support Administrator

Salary: £26,000 - £28,000

Base Location: Cody Technology Park, Farnborough

Job Type: Full-time

Department: Commercial Team

Role Overview:

UK Connect, a leading provider of advanced connectivity and IoT solutions, seeks an experienced Sales Administrator. You will be pivotal in aiding our Account Managers, offering high-level administrative and customer support that enables the team to concentrate on fostering relationships and propelling revenue growth with our clients. Our mission is to connect the disconnected, bridge the connectivity gap, and unlock the full potential of organisations worldwide.

About UK Connect:

Each year, we connect over 2,500 customer locations nationally, providing critical day-one connectivity and IoT solutions to some of the worlds and UK's best-known brands and government organisations, offering you the opportunity to impact diverse organisations significantly.

Some of the organisations we connect include:

• FTSE 100 Housebuilders
• The UK Ministry of Defence
• The UK Met Office

Key Responsibilities:

• Order Management: Oversee the management and processing of customer orders.
• Customer Assistance: Offer ad hoc support to address the needs or concerns of our customers.
• Sales Team Support: Act as a resource for the Sales team, assisting with tasks and inquiries as needed.
• Order Updates: Provide customers with timely and accurate updates regarding their orders and account queries.

Required Qualifications and Experience:

• Proven track record: As an administrator, supported teams and worked with customers.
• Efficiency: Ability to process orders and renewals swiftly without compromising accuracy.
• Communication: Effective communication with both internal teams and external customers.
• Problem Solving: Quickly address and resolve ad hoc issues or concerns.
• System Management: Proficient use of CRM and other relevant systems. (Dynamics CRM would be an advantage)

Company Culture and Values:

At UK Connect, we value "Thinking Differently," being "Collective Experts," and having a "Get It Done" attitude. We have been a certified Great Place to Work for three years running and care about the communities we impact. Giving a % of our profits each year to our foundation, the Farr Foundation, which supports children in getting into STEM subjects. Last year, we supported over 15k children.

So what's in it for you?

As a small business, you can make a real difference knowing you are supported by a team of 50 across three offices. We are not like other businesses with shareholders to impress or unrealistic objectives. At UK Connect, we take a long-term view of things, and this means our focus is on personal and professional development that is fully funded and will help you to get to and stay at the top of your game.

Compensation and Benefits:

• Up to 33 days a year of holiday plus bank holidays*
• Enhanced Company Pension Scheme
• Enhanced Maternity Leave
• Enhanced Paternity Leave
• 5 Paid Charity Days per year
• Free Gym Membership*
• Health & Dental Care option*
• Private Health Cover*
• Team away days
• Death in service four times the salary
• Paid extended parental leave*
• Paid bereavement leave for those you love, not just direct family

• part of the broader range of extended benefits to choose from.

What are our offices like:

We operate three modern offices in Farnborough, Scotland, and the Midlands that boast the following:

• On-site Free Parking
• 24/7 subsidised Gym
• Coffee, tea, hot chocolate & Soft drinks
• Subsidised Restaurant
• Café
• Squash Courts
• Acres of outdoor space

How to Apply:

STEP 1: Click the 'Apply for this job' button at the top of this page, which connects to our ATS at ukconnect.com/careers.