The successful candidate have experience
- Evaluate all incoming orders against system information, ensuring orders are in line with agreed terms and customers’ requirements
- Processing customer orders accurately and timely with high volumes at certain times of the year
- Taking ownership of assigned sales orders and following through until completion and problem solving as needed.
- Dealing with internal and external queries relating to customers’ orders
- Raising all necessary documentation related to the customer requirements/orders ie new line forms etc.
- Work closely with Regional Sales Team and all other internal departments and stakeholders
- Liaison with the warehouse and 3rd Party logistics companies
- Running reports as necessary
- Upselling and offering customers alternative products
- Finding ways to streamline the department functions and offer customers a 5 star experience.
What we look for candidate with
- Previous experience in Sales Order Processing from Retail/Wholesale/FMCG
- Highly organised and numerate individual
- Self-motivated and driven
- Excellent verbal and written communication skills
- Proven experience across the MS office suite
- Advance Excel - Vlookups, HLookups etc
- Team player
- Ability to thrive under pressure
This is a permanent full time role for a world leading, family owned luxury gifts and toiletries company and paying circa £35,000 per annum depending on experience. Hyrid working
If you are interested in hearing more about this role, please click apply now below!