Sales Support Executive

Are you an organised and proactive individual with a passion for supporting sales operations and delivering outstanding customer service? We are looking for an experienced and talented Sales Support Executive to join our busy Sales and Marketing team and play a key role in driving our sales success!
Your role will be to support the sales team with the creation and chasing of sales opportunities, generating and maintaining a pipeline of leads and opportunities for both technical sales and channel partnership teams, assisting with creating proposals, and managing incoming enquiries. You will need to be well organised, have exceptional attention detail and be calm under pressure.
Experience of working in the energy industry would be an advantage but is not essential as we will provide you with the training you need. You should have experience in a similar role and be able to demonstrate a willingness to learn, be accurate and have a proactive approach.
Your role and responsibilities will include:
• Manage sales enquiries from lead through the sale, including sending key communications and generating simple quotations.
• Proactively generate and maintain a pipeline of leads and opportunities for both technical sales and channel partnership teams.
• Provide comprehensive administrative support, customer support and order processing.
• Primary point of contact for customer enquiries ensuring timely and professional responses.
• Maintain accurate records of sales data, customer information and sales activities.
• Assist with the preparation of proposals and presentations.
To succeed in this role, you will have:
• A good standard of education, with strong literacy and numeracy skills.
• Exceptional organisational abilities and attention to detail.
• Proven experience in Sales Support and/or customer service roles.
• Lead generation/outbound sales experience.
You will also need:
• Proficiency in word, excel and CRM software
• Excellent communication and interpersonal skills, with the ability to communicate effectively to a range of audiences.
• Team player with a positive attitude and willingness to learn and adapt.
• Experience in preparing proposals
In return you will receive a competitive salary up to £25,000, 33 days annual leave (including bank holidays), plus company benefits including pension, group life assurance (3 times salary), SimplyHealth Cash Plan, NFU membership and more.
You will be based at our office in Stoneleigh Park, Warwickshire, working 37 hours per week, Monday to Friday. We support work-life balance and operate a hybrid working policy with a mixture of home and office working available, and access to mental health support. Our company values are employee focussed; we believe in nurturing professionalism and resourcefulness in a united and inclusive work environment.
NFU Energy is one of the UK's leading energy consultancies. We provide advice and practical support to businesses, with a special focus on agriculture and horticulture. We work with government departments, industry organisations, utility companies and manufacturers. NFU Energy is a wholly owned subsidiary of NFU Services Ltd.
To apply please submit a cover letter and CV with your application.
Location: Kenilworth, Warwickshire
Hours: 37 hours per week
Salary: up to £25,000 per annum
Benefits: Pension, Life Assurance (3x salary), NFU Membership, Simplyhealth Cash Plan, plus more
You may have experience in the following roles: Sales Coordinator, Sales Operations Assistant, Customer Sales Associate, Sales Administrator, Sales Support Specialist, Sales Assistant, Customer Relationship Coordinator, Business Development Associate, Sales and Marketing Assistant, Lead Generation Specialist, etc.
REF-213 406