Sales/Delivery Driver

***** To be considered for this vacancy you must complete the skills tests *****

About Ringtons: Ringtons is a fifth-generation family business steeped in history with its roots dating back to 1907 when Samuel Smith started selling tea door-to-door across Newcastle with a horse and cart. Jump to today and Ringtons is a thriving business operating in multiple sectors and categories. As one of the leading tea manufacturers in the UK, Ringtons already supplies some of the most well-known tea brands in the market as well as offering its own range of tea, coffee, biscuits and sweet treats to customers. Staying true to its heritage, Ringtons continue to reach customers through a traditional Doorstep delivery system and is proud to serve over 220,000 customers across the country who receive regular visits from their local salesperson. With a growing eCommerce store as well as B2B and private labelling business, Ringtons continues to invest in itself, its products and its people by delivering daily moments of joy and care today, tomorrow and for generations to come.

The Ringtons way: We believe in the power of forging deep connections within our communities, spreading joy and creating treasured memories. By infusing our exceptional products and services with love, care, and attention, we aim to make every experience with us a truly special one.

Our values

Do what’s right: Driven by integrity, our obsession with quality, fair value and transparency means we don’t compromise on doing the right thing.

Build collaborative relationships: Relationships are at the core of our business. From engaging with our customers and partners to how we work internally with each other; we break down internal barriers and focus on collaboration at all levels – every interaction matters.

Support growth and take ownership: The growth of our business, our people and our customers is what brings us together. We take ownership of driving continuous improvement, from delivering exceptional customer service to bringing products to life. We keep moving forward.

The Role: Ringtons requires a Salesperson to service a number of these customers in and around Edinburgh and the Scottish Borders. Your main duties are to deliver our products to our existing customer base, provide exceptional customer service and to showcase, promote and upsell our products.

The Purpose: The Salesperson role is the vital link between the Ringtons brand and our loyal customers. You will bring daily moments of joy and care today, tomorrow and for generations to come. This will be achieved by living our values; you will do what’s right, build collaborative relationships with your team and your customers and support growth and take ownership through exceptional customer service.

Tasks include:

Customers and Customer Service

· Achieve and maintain your agreed target level of customer numbers.

· Provide exceptional customer service to all customers, embodying Ringtons’ values.

· Make every attempt to see all of your customers when their delivery is due.

· To leave an out slip whenever the customers are out with your contact details.

· Present the product basket to every customer using the company Doorstep structure.

· To show and tell every customer about the offers, new and core products.

· Deliver to new customers as per company policy and endeavour to see all customers at the correct times and on the day arranged.

· Hand out the required amount of Sample Boxes’ per company procedure.

· Follow the company complaints procedure to delight the customer

Sales and Stock Control

· Achieve and maintain your agreed target level of sales.

· Distribute each newsletter and customer communication with a follow up conversation two weeks later.

· Fill your day visiting and attaining new customers.

· Work the agreed hours.

· Make sure the sales device is a true representation of the day’s work.

· Conduct the weekly vehicle checks as per company procedure.

· Drive responsibly and courteously using Best Practice of ‘Go Forward First’, in a manner you can be proud of

· Maintain a clean and tidy workspace in all areas of your vehicle, to best present the products to your customers

Be an Ambassador

· Live the Ringtons’ values in your day-to-day duties and tasks.

· Always present an excellent image of yourself and the company in a positive and proud manner.

· Always conform to the company standard of appearance.

About You:

No experience is required as full sales training is provided; however, the following are vital to succeed.

● You must have exceptional customer service

● A clear communicator who can make a connection with our customers

● Be motivated and target driven

● You will need a full driving license

● You need to be someone who believes that the more effort you put in, the more reward you should get.

Job Types: Full-time, Permanent

Pay: £23,834.00-£26,000.00 per year

Benefits:

• Bereavement leave
• Company pension
• Discounted or free food
• Employee mentoring programme
• Financial planning services
• Health & wellbeing programme
• Sick pay

Schedule:

• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus scheme
• Commission pay
• Performance bonus

Application question(s):

• Would you be willing to have a DBS (Criminal Record) check carried out?
• Do you have the ability to work alone without immediate supervision/ self-sufficient/ self - motivated?
• Do you have basic IT skills?

Licence/Certification:

• Driving Licence (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person