Address
Form of work
SalaryReed Public Sector is actively looking for Works planner / Scheduler / Customer Service - Administrator for a Local Authority in Berkshire.
The Maintenance Team is looking for a versatile administrator to support and work as part of an operational team to ensure that the service is efficient and effective and to ensure good customer care, and front-line service delivery.
About the role
Works planner / scheduler will provide administration and customer service work as part of a busy team in our Maintenance Office. You will be responsible for dealing with repair enquiries and processing work requests in a challenging environment from Reading Borough Council tenants and our internal customers.
You will update and maintain database records, produce documents and standard letters, process work tickets for the in-house Housing Repairs and Maintenance Service and generally provide technical administration support for all areas of the team.
To provide a high quality and comprehensive administration, information & liaison service, meeting the needs of both internal and external customers for a variety of services.
To progress work orders and job tickets through from receipt to job closure and invoicing.
To advise and resolve wherever possible, customer enquiries via the telephone and face to face from visitors, colleagues and visiting customers outside of the office.
To provide technical administrative support to the professional surveying team, Team Leader and Projects Team Manager
To ensure that the service operates at maximum effectiveness and that the information given is accurate and to the highest quality
Have the expertise and experience. And want to get into a new challenge??
APPLY NOW!
Alternatively contact Muzna Naqvi at Reed Reading Office
