Scheduling Team Leader
Salary: 26,000 - 31,000
Working Hours: Monday - Friday
Location: Gloucester
As Scheduling Team Leader you will be working on the Contract Support Team assisting with:
- Identify trends by managing complaints and develop improvements of service provided
- Monitor KPI data to ensure a continuous improvement of service, challenging KPIs where needed
- Sorting PO's & invoices, ordering parts where required
- General administration duties
- Maintain a high level of customer service, escalating matters when required
- Scheduling work and regularly liaising with operatives, ensuring diaries are maintained with accurate information
- Main point of contact for customers dealing with queries and complaints
To be successful in this Scheduling Team Leader role you will need to:
- Have experience within Social Housing or Construction
- Previous leadership/managerial experience
- Have great communication, customer service and organisational skills
The benefits of this Scheduling Team Leader role are:
- Collaborative work environment
- Flexible work opportunities
- On-site free parking
- Company Pension
If you would like the sound of this Scheduling Team Leader role please apply here or send your CV to removed) or call (phone number removed)