Scheme Administrator

Job title:
Scheme Administrator
Salary:
£11.50 per hour
Location:
Vine Court, Cannock
Hours:
20 hours per week, permanent

We currently have a great opportunity for a Scheme Administrator to join our Care Plus team at our Retirement Living Plus scheme in Cannock, Staffordshire.

We’re looking for a dedicated professional to bring our values to life and ensure our customers receive outstanding services.

The Role

As a Scheme Administrator, you will provide administrative support to the service within the Retirement Living Plus Scheme. You will contribute to the development and maintenance of administrative systems in relation to the delivery of support, training, recruitment, management of tenancies and financial systems for Care Plus.

You will working closely with other members of the Care Plus team and the wider Group to provide a high quality and cost-effective service. Typical duties will include booking and preparing rooms for meetings, keeping internal databases up to date with accurate and sensitive data, attending meetings and taking minutes and notes, using Microsoft packages to produce letters, emails and reports, as well as taking telephone and face to face enquiries and signposting enquiries in a timely manner.

The working pattern for this role will be Monday, Tuesday, Thursday and Friday between 9am - 2pm.

Skills and experience required:

• GCSE English or equivalent via experience

• Previous office administration experience (desirable)

• Knowledge and understanding of database systems

• Excellent verbal, written and face to face communication skills

• To be computer literate including Word, PowerPoint, Access and Excel

• A commitment to and understanding of good customer service

• Attention to detail and a high level of accuracy

• The ability to demonstrate discretion and confidentiality at all times

• Good organisation skills and attention to detail

What we can offer you

As well as a comprehensive induction programme and excellent learning opportunities; with mandatory and specialist training available, we can offer 25 days annual leave (pro-rata to hours worked) plus bank holidays. We also offer the option to join our contributory pension scheme, access to a dedicated Employee Healthcare Portal, eye care vouchers and a cycle to work scheme plus more. Please see our HPG Benefits page for more information.

About us

We are one of the largest providers of affordable homes and care in the area, employing almost 1,000 people. Housing Plus Group offers rewarding roles with excellent training and career development pathways delivering services that customers can trust across Staffordshire and Shropshire. Housing Plus Group companies include Care Plus, Property Plus, Homes Plus and County Town Homes.

Housing Plus Group values the diversity of its communities and aims to have a workforce that is representative of this. We create inclusive environments for our people and customers where we can be our true authentic selves. We welcome applications from all sections of our community.

Join our team at Housing Plus Group, where we value your time as much as your talent. We offer flexible working options such as hybrid working and adaptable schedules, to enable you to develop your career while maintaining a great work-life balance.

If you want to be part of an organisation that’s determined to make a positive difference to homes, lives and communities, if you want to be proud of what you do, if you are looking for job security and a great career, join Housing Plus Group.

How to apply

Please apply online with your CV and a cover letter. If you need any support in submitting your application, please email careers@housingplusgroup.co.uk

Closing date: Monday 15th April 2024 - Interviews may take place throughout the advert

• We are committed to carrying out safeguarding checks with all our colleagues. These checks may vary according to the role you have applied for, please refer to the job description for this role for details.

• We may close this vacancy early if we receive a high volume of applications.

• If you have not received an update within 2 working weeks of submitting your application, please assume that you have been unsuccessful on this occasion.

Job Types: Part-time, Permanent

Salary: £11.50 per hour

Expected hours: 20 per week

Benefits:

• Company pension
• Cycle to work scheme
• Free flu jabs
• Free parking
• Health & wellbeing programme
• On-site parking

Schedule:

• Day shift
• Monday to Friday

Work Location: In person

Reference ID: 296