Scheme Manager (Full-Time), Seaford

Responsibilities include:

• Dealing with day to day enquires relating to the schemes (service charges etc.)
• Monitoring the welfare of residents and leaseholders, contacting necessary agencies where appropriate
• Ensuring the general Health and Safety within the scheme and to carry out and document all Health and Safety checks
• Monitor the expenditure of the scheme budget, keeping within budgetary limitations
• Receiving and processing any repair works and monitoring their progress
• Liaising with outside agencies and suppliers
• Managing any potential complaints (e.g. anti social behaviour cases)
• Monitoring cleaning, gardening and other contractors' performance when on site, ensuring that works are compleated to a satisfactory standard
• Responsible for management of void properties, ensuring that re-let targets are met

Candidate Requirements

• Certificate in Supported Housing, Charted Institute of Housing or equivalent (preferred but not essential or willing to work towards)
• Knowledge of Housing Benefit/Supporting People requirements and criteria
• A wide knowledge of health and social issues that may affect our residents
• At least two years Housing experience in a similar or related field (essential)
• Ability to deal with challenging and emergency situations in a calm manner
• Excellent customer service and communication skills
• GCSE level C (or equivalent qualification) in Maths and English (essential)
• Ability to dive with access to own vehicle due to some SHC locations being in rural areas

Additional Information

Hours of work are Monday to Friday (40 hours per week, usually starting at 8am with a 30min or 1 hour unpaid lunch break )

Locations: Cheneys Lodge & Falfied (Schemes are locted next to one another), Seaford, BN25 4LG

Benefits

• 25 days' annual leave (excluding bank Holidays)
• Contributory pensions scheme, with employer contributions
• Dedicated Employee Assistance Program providing confidential support and advice
• Refer a Friend bonus
• Free Parking

How to Apply

To apply for this role please email your CV together with a covering letter to jobs@sussexhousing.org.uk

Shoudld you have any questions or quereis regarding the this vacnacy, please do not hesitate to contact a member of the HR team via the email above or call 01323 875253