Scheme Manager - Homeownership - Part Time

One of the UK’s leading providers of housing, care and community services, Sanctuary Group employs around 13,000 people and manages more than 100,000 units of accommodation throughout England and Scotland, including general rented, retirement living, supported housing, student and key worker accommodation and care homes. Sanctuary also provides a range of other services including maintenance, care and telecare, all of which are delivered by our dedicated employees who are completely committed to customer service.
Residential Scheme Manager – Homeownership
- Part Time
The Orchard, Brandon, Suffolk
£18,288
- £18,854 per year
A 2 bedroom flat is provided
30 hours per week – Monday to Friday, 8:30am – 15:30pm
We have an opportunity for a Scheme Manager
- Homeownership to join our Housing Management team based at The Orchard in Brandon. As a Scheme Manager
- Homeownership you will be responsible for providing a high quality housing management service which will include providing tenancy advice, following up repairs for residents and promoting independent living. This is a rewarding yet challenging role and is ideal for someone who has previous experience of working with older people in a housing management setting and aware of safeguarding concerns.
The role of Scheme Manager
- Homeownership will include:
- Providing tenancy advice to residents
- Promoting independent living and sign posting to appropriate agencies
- Encouraging residents to organise and get involved in activities
- Completing mandatory compliance tasks along with health and safety checks
- Reporting and monitoring repairs to conclusion, ensuring all necessary paperwork is completed
- Wellbeing calls to residents via warden call system
- Supporting the lettings team to manage vacant flats
- Providing cover at schemes in the region for other Scheme Managers
- Managing low level anti-social behaviour
Skills and experiences:
- Numeracy and literacy to the equivalent of GCSE Grade C or above in English and Maths
- Some experience of working with older people and understanding their individual needs or similar
- Ability to work alone and manage workloads to meet deadlines
- Working knowledge of handling confidential and sensitive information
- Good interpersonal and customer care skills
- Experience of using housing management software
- Basic knowledge of Microsoft applications including Word, Excel and Outlook
- Occasional travel may be requirement of the role, therefore a full valid driving licence is essential
Why work for us?
Sanctuary Housing is one of the UK’s leading social landlords, providing around 70,000 homes across England. We give our residents good quality, affordable homes in communities that they can be proud of. As part of a not-for-profit organisation, we reinvest any surplus we make back into the local communities we serve.
Our Benefits
As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:
- 25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata)
- A pension scheme with employer contributions from Sanctuary
- Life Assurance
- Employee Volunteering scheme
- Employee Advice Service including counselling
- Cycle to Work scheme
- Voluntary health plans
- Employee discounts
- Wellbeing support and tools
- Employee recognition scheme
- £18,288 per annum (rising to £18,854 per annum after 12 months, subject to satisfactory performance)
The full time equivalent salary for this role is £22,860 per annum based on 37.5 hours per week rising to £23,567 per annum after 12 months service and subject to satisfactory performance
Closing Date: 23 January 2024
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
‘For an insight into what it’s like to work for us, take a look at #LifeatSanctuary on Twitter’

Proud member of the Disability Confident employer scheme