Scheme Manager

Job Description Helping residents in their day to day lives providing housing management services. Responsibilities include: Dealing with day to day enquires relating to the scheme (service charges etc.) Monitoring the welfareof residents and contacting necessary agencies where appropriate Ensuring the general Health and Safety within the scheme and to carry out and document all Health and Safety checks Monitor the expenditure of the scheme budget, keeping within budgetary limitations Receiving and processing any repair works and monitoring theirprogress Liaising with outside agencies and suppliers Managing any potential complaints (e.g. anti social behaviorcases) Monitoring cleaning, gardening and other contractors' performance when on site, ensuring that works are compleated to a satisfactory standard Responsible for management of void properties, ensuringthat re-let targets are met Candidate Requirements Certificate in Supported Housing, Charted Institute of Housingor equivalent(preferred but not essential) Knowledge of Housing Benefit/Supporting People requirements and criteria A wide knowledge of health and social issues that may affect our residents At least two years Housing experience in a similar or related field (essential) Ability to deal with challenging and emergency situations in a calm manner Excellentcustomer service and communication skills GCSE level C (or equivalent qualification) in Maths and English (essential) Ability to dive with access to own vehicle due to some SHC locations being in rural areas Employment Details Employment Type: Permanent Hours: 40 hours per week Pay: £28,433.75 Annually Location: Clevedown, Barons Down Road, Lewes, BN7 1EY Additional Information Hoursof work are Monday to Friday (40hours per week, usually starting at 8amwith a 30min or 1 hour unpaid lunch break) Benefits 25 days' annual leave(excluding bank Holidays) Contributory pensions scheme, with employer contributions Dedicated Employee Assistance Programprovidingconfidential support and advice Refer a Friend bonus Free Parking ADZN1_UKTJ