Security Agents

ICTS works in partnership with Bristol Airport, delivering security services to its 9 million passengers. As an airport Security Agent, you will join a carefully selected and trained team of agents responsible for delivering an outstanding customer experience whilst maintaining the safety and integrity of the airport, its passengers and staff.

Whether it’s using specialist detectors and X-ray devices to screen and scan passengers and their hand luggage, or verifying the identity of crew and airport staff, one thing is for sure – this is a customer service job with a difference. Team work, personality and a positive attitude are essential.

• Job Area - Airside &Terminal Operations
• Hours per Week - Flexible hours discussed at Interview stage
• Hire Type - Permanent

£13.63 per hour - Additional £1.20 unsociable hours enhancement between midnight and 0600, your hourly rate will be £14.83.

Closing Date - Sunday 30th June 2024

In this role some of your main responsibilities will include:

o Carrying out ID and boarding card checks
o Searching customers, staff, airline crew and business partners
o Carrying our security checks on cabin baggage
o Operating security equipment such as body scanner and X-ray machines

About you

The airport is well-known for delivering an award-winning customer experience to its passengers - and this experience starts with you. A great Security Agent at Bristol Airport is energetic, motivated and willing to serve customers. The working environment can be very social: during one shift, you’ll encounter hundreds, even thousands of passengers - and being committed to delivering a great customer service to all is what we’re looking for. This is a job where you’ll need to be in good physical condition as you’ll spend a lot of time standing, bending and moving trays and bags or walking lengthy distances.

You’ll need to adopt a flexible approach to your working hours too as we operate a 24/7 operation which includes early mornings, evenings, weekends and bank holidays. The work is done in shifts which take place around the clock, and they can last from four to twelve hours, with morning shifts starting as early at 2am.  

Understandably given the nature of our business, everyone who is employed at Bristol Airport must undergo a rigorous referencing and vetting process. We will need different information depending on the job we have offered you. For all roles we'll carry out a criminal record check to confirm you do not have any live or unspent convictions (this is called a basic Disclosure and Barring Service (DBS) check or basic disclosure). It's important to know that if you have resided in another country or countries for 6 months or longer, you'll need to get criminal record checks from all the relevant countries to cover the last five years.

Applicant should be residing in the UK for a minimum of the last 3 years. This does not mean to have an address in the UK whilst living abroad but are living and working here. SIA is not essential for this role as Full Training will be provided.

Why work for us?

You will be joining a dynamic and established Company with over 30 years of success in the business. Business growth across all sectors, together with a rich curriculum of training programmes (such as alternative passenger pre-screening methods and First Aid at work courses), offer opportunities for career progression and job satisfaction. We value our colleagues: they are our greatest asset.

By joining ICTS you will be a part of a forward-thinking team. We employ 4,000+ staff hailing from every continent of the world; with at least 60 different spoken languages. Collaboration and team spirit lie at the heart of our operational ethos. We are also looking at ways of encouraging women in Security and are proud to be registered on the Armed Forces Covenant, supporting ex-servicemen and women. You will be entitled to multiple benefits and Company incentives.

Here are some of the benefits we offer our employees:
o Full Training (Paid)
o Break times  (Paid)
o Attendance Bonus
o Full uniform, to include personal protective equipment (PPE)
o Personal Pension Scheme
o Discounted HSF Health Plan Insurance
o Employee Assistance Programme
o Discounted shopping platform
o Cycle to work scheme

Watch the video below for details.

We believe that it is important that hard work and dedication are recognised through reward and recognition. To read more about the benefits you could receive, please visit the career pages on our website or meet Jenni who has an ambition to put a smile on everyone's face.