We have a number of security-focused posts within the Scottish Government (SG) Control Room Team. The Team is based within the Facilities Services Division, which sits within the Communications, Ministerial Support and Facilities Directorate. The Control Room Team deliver a range of security services for buildings across the government estate providing security services via a 24/7 operation. This involves close liaison with SG staff and tenants, other colleagues in Facilities Services, including colleagues in our Projects Team, Health and Safety and Environmental teams, and working alongside our external maintenance provider. The Team play an essential part in keeping buildings safe and secure, taking the lead in out of hour incidents.
You will be required to work a shift pattern of four days on and four days off, Early (06:00-18:00) and Back (18:00-06:00) shifts including weekends and public holidays. For working shifts, you receive an additional allowance of 21%. You may be asked to fill in on overtime for which an allowance will be paid.
Due to the nature of the role and the information which this post holder may be exposed to, they will require to go through Security Clearance (SC).
Responsibilities:- Proactively monitoring the estate CCTV system through camera patrols and the use of analytics, responding to incidents and events which have been detected in a timely manner. Respond to actual or potential security incidents reported to the Security Control Room from a variety of sources. This could include initial investigation (on-site or remotely) and resolution, or escalation in line with Security Control Room procedures/policies and protocols.
- Monitoring and responding to various alarm systems, (e.g. fire, intruder) in a prompt manner. Attending sites around Edinburgh in response to alarm activations, carrying out initial investigations, liaising with emergency services and other organisations as required.
- Maintaining concise, accurate and timely logs of incidents, events, decisions and shift handover information in an appropriate manner as set out in SCR protocols using appropriate forms and templates.
- Providing a key holder service for SG and other public organisations, as agreed by Facilities management. This involves physically opening and closing down some sites.
- Carrying out both frequent and ad-hoc mobile security patrols around Edinburgh sites. Checking site security (doors and windows are secure, internal/external patrols).
- Monitoring and facilitating access and egress to designated sites during silent hours.
- Answering telephone enquiries from a range of internal and external stakeholders, including the emergency services and members of the public. Acting as first responders and provide a physical presence at St Andrew’s House in relation to the sudden activation of SGoRR outwith normal office hours. Ad-hoc security related administrative functions as required.
Competencies
Teamwork
Essential Criteria
Location
The role is based in Victoria Quay, Edinburgh and in St Andrews House, Edinburgh. Post has no scope for hybrid working.
Minimum Time in Post
You will be expected to remain in post for a minimum of three years unless successful at gaining promotion to a higher Band or Grade.
Provisional Dates for Sift
How to Apply
For further information on this vacancy please download and review the “Person Specification” which you will find below.
To apply please fully complete the application and submit evidence based examples to demonstrate your knowledge/skills (300 words per criterion). Remember, your answers should be clear, concise and reflect what actions you undertook. You may want to use the STAR(R) approach to respond to each criterion.
Additional Information
In the event that further posts are required, a reserve list of successful candidates will be kept for up to 12 months.
For further information on this vacancy, please contact Ian McKay at ian.mckay@gov.scot
Scottish Government's ambition is to be a world leading, diverse employer where people can be themselves at work. We want to help you demonstrate your full potential whatever type of assessment is used. If you require any adjustments to our recruitment process, please let us know via scottishgovernmentrecruitment@gov.scot
As part of any recruitment process, Scottish Government and associated public bodies collects and processes personal data relating to job applicants and applicants for public appointments. Personal information you provide in the recruitment process will be made available to Scottish Government and our additional data processors.