Job overview
An exciting opportunity has arisen for a Security Officer to join the Security Team.
You will have a group and individual responsibility for defined aspects of the service and will ensure that your contribution is positive and beneficial in helping Trust Security, Capital Estates and Facilities Management and other departments of the Trust to fulfil the Trust’s overall objectives.
You will contribute to the work of the Security Service with the guidance of the Security Management Team to ensure that the Security Service meets agreed standards.
You will be the initial responder to all security incidents, resulting in the need for a physical presence to support and protect Trust staff, property and patients.
You will have a responsibility to action tasks when assigned to you, ensuring a proactive and professional approach.
Main duties of the job
The role of a Security Officer is to support the Trust Security department in the delivery of security services to the Trust.
Provide direct immediate response to all Trust security incidents, managing the situation as the first responder, and making assessments for wider escalation in keeping with a security and healthcare environment.
Be involved daily in high level impact and intense situations, requiring the regular use of conflict management and physical intervention, resulting in a physical and mentally demanding role.
Provide a security presence by undertaking regular patrols, both externally and internally, around the Trust, interacting with site users, observing for any suspicious activity, and undertaking dynamic risk assessments of the situation to deal with as appropriate.
Responsible for maintaining a professional approach to their work and responding in a rapid manner to all security and emergency incidents.
Working for our organisation
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 11000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Detailed job description and main responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
24 hour shift pattern; rota shift 4 x 12 hour days, 4 x days off, 4 x 12 hour nights, 4 x days off
The advert will close at midnight on 14th April 2024.
Benefits to you
We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person specification
Qualifications
Essential criteria
Standard level General Education
Desirable criteria
Experience
Essential criteria
Significant Customer Service experience
Shift work – 24/7 service
Working under pressure
Working in a physically and mentally demanding role
Working within a large and wide spread environment requiring high levels of fitness
Working in the public sector
Desirable criteria
Close working relationship with police
Working in a hospital environment
Security controller experience
Working within an environment with large volumes of technical security systems
Experience of working with NHS systems
Knowledge of law
Knowledge and understanding of Cyber Security
Knowledge of Medical Terminology
Knowledge
Essential criteria
Understand the complexities of the role
Knowledge of security industry
Knowledge of the security sector
Desirable criteria
Understanding of Health and Safety
Knowledge of the Trust
Knowledge of the NHS
Knowledge of law
Knowledge and understanding of Cyber Security
Knowledge of Medical Terminology
Skills
Essential criteria
Ability to retain information
Ability to adapt with change
Physically fit
Able to work on own initiative or under direction as appropriate
Confidentiality and discretion
Ability to prioritise own workload and multi-task
Excellent written and verbal communication skills
Negotiation and influencing skills
Organisational ability
Ability to establish effective relationships at all levels of the organisation
Motivated and able to work autonomously or in a team
Adaptable and resourceful, able to work under pressure
Strong interpersonal skills and a good team player
PC Skills including Microsoft Office Applications
Ability to mentor new staff to the department
Excellent CCTV skills
Understanding of all; legislations, guidance and current protocols
Desirable criteria
Ability to examine information and present options
Ability to investigate crimes and carry out report writing
Ability to manage conflict / defuse situations
SIA Validation and Accreditation (Security Industry Authority)
Safe guarding and Prevent awareness
CSAS Accreditation
Manual Handling
ACT (Counter Terrorism) training
Physical Intervention
Restrictive Intervention
Additonal Requirements
Essential criteria
The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Safe, Kind, Excellent.
Desirable criteria
Ability to work in a physical and mentally demanding role
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.