Company

Melia Hotels InternationalSee more

addressAddressLondon, England
CategoryCustomer Service

Job description

“The world is yours with Meliá”


Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family


** Salary package: from £26,000 to £27,685// Hotel discounts // Health cash back plan // Meals on duty // Pension scheme // Loyalty rewards and referral bonuses // many more**


Security Officer

Mission: To assist in the overall operation of the Safety and Security department in the protection of the hotel, its assets, guests and employees. To ensure guests and employees safety in accordance with operational standards and relevant legislation.

Responsibilities will include, but are not limited to:

  • As Security Officer, you are the custodian of our property and assets. Your role is to ensure that through your knowledge and passion for your trade, our security team will constantly aim to maintain the highest standards of safety for all our guests and staff members.
  • To work within the parameters of the Security Operational Procedures and the Hotel’s policy and procedures.
  • To be the first point of contact in respect of a guest requiring assistance, and taking the necessary action to resolve the issue.
  • Complete incident reports and required documentation for all security incidents and accidents, ensuring that accurate documentation is maintained in accordance with statutory requirements.
  • To prevent theft and damage to the property of guests, staff and the company and report and investigate all criminal occurrences.
  • To respond to all alarms and take action as directed in respect of any emergency situation.
  • To complete a number or full property walk rounds during the shift, ensuring the records are available.
  • To eject trespassers or unwanted individuals from the premises.
  • To control and supervise a daily distribution of master and metal keys.
  • To assist in security at various functions.
  • To assist Guests and Staff to evacuate the building at the time of emergencies, ensuring that panic is minimised and control maintained.
  • To maintain the Security Office and monitor the usage of security related equipment (CCTV, patrolling devices, safes, locks, lock programming device, access control infrastructure)

What we are looking for?

  • Prior Hotel Security administrative experience – awareness of investigative, safeguarding, occurrence book reporting procedures (essential).
  • Door Supervisor SIA License (essential)
  • First Aid at work/ Emergency First Aid qualification/ certified (essential)
  • Fire Marshal/ warden Certification (desirable)
  • Knowledge of SALTO & Onity Key Systems (desirable)
  • Fluent in English, additional language would be a plus

The successful candidate must already have eligibility to work in the UK.

Because belonging to the great Meliá family is being VIP

  • Competitive Salary
  • Holidays: 28 days’ holiday including 8 public holidays
  • Contributory pension scheme
  • Refer a friend bonus: £500 (subject to successfully completed 6 months’ probation)
  • Discounted dental and health cover with HSF
  • Travel & Food discounts: excellent employee special rates in Melia Hotels worldwide for our team members, their friends & families while travelling and staying in our hotels including F&B discount (subject to individual outlets)
  • Personal Development: programs designed to support your career right from the start, with unlimited access to online learning platform
  • Career growth: fantastic opportunity to progress and access to a network of over 350 hotels across the world (subject to local right to work rules)
  • High street discounts: with Perks at Work

At Meliá we are all VIP


Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.


Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIPPeople.


At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.


We promote our commitment to equality and diversity, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.


Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to al our collaborators, we make it possible.


If you want to be “Very Inspiring People“, follow us on:


INSTAGRAMTIKTOKLINKEDININDEEDGLASSDOOR

Benefits

Company pension, Employee discount, Referral programme
Refer code: 2967191. Melia Hotels International - The previous day - 2024-03-11 09:00

Melia Hotels International

London, England

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