Security Officer - Team Leader

We are looking to recruit an experienced, customer focused Security Team Leader to work at one of our prestigious client sites.
This is a very customer focused role, so we are seeking to recruit personnel with a strong commitment to providing a consistently high level of customer service to a diverse customer base and be able to deal with any conflicts in a calm, polite and confident manner.
The successful candidate must possess excellent leadership and communication skills, both verbal and written as well as being computer literate with basic IT skills and practical problem solving skills. The candidate must hold a valid SIA Licence
The Job Purpose :
•To maintain safe and secure environment for customers by patrolling and monitoring premises and personnel.
•Interact with all end users, providing a consistently superior level of customer service and the ability to manage basic equipment troubleshooting issues.
- To be a point of contact for all users and to provide very high level of customer service.
- Basic IT skills and practical problem solving skills
- Secure premises and personnel by patrolling property; inspecting the building, equipment, and access points; permitting entry.
- Informing visitors of client’s policies and procedures;
- Complete reports by recording observations, information, occurrences when necessary
Skills/Qualifications: Customer service, Objectivity, Dependability, Integrity, Safety Management, Professionalism, Reporting Skills
The shifts will be nights only, following a rota over 7 days. When applying for this position, please forward a copy of your CV and quote reference WU/03
The employer has claimed and exception under the equality act 2010