Address
Form of workJob Description
JOB TITLE: Customer Ambassador
LOCATION: The Springs, Leeds LS15 8GH
CONTRACT: Permanent
HOURS: 48 hours - a mix of days & nights
SHIFT PATTERN: 4 on and 4 off
PAY RATE: £11.00 per hour
Overview Of Job Description
As a uniformed customer Ambassador here at The Springs retail & Leisure park - Leeds you will be the public face of the Security Team and site estate management.
You will always act with professionalism, integrity and honesty.
You will have a can-do attitude in this highly influential role.
This is a very proactive visible role that requires excellent customer service skills.
Main Duties & Responsibilities:
The Protection of life, protection of property and premises, prevention of loss and waste and the prevention and deterring of crime.
To assist Centre Management in complying with Security related disciplines and procedures.
To be vigilant regarding Health & Safety practices and to report any known breach of the Companies Health & Safety Policy to the Centre Management.
To be the first point of contact for customers and visitors to the Centre in a polite and professional manner.
To be an ambassador of the site delivering first class visitor focused service each time.
To work as a team player in meeting visitor needs and actively contributing to the efforts of all departments.
To continuously look for opportunities to be of assistance to visitors at the retail / leisure park, proactively helping wherever opportunities arise.
Requirements
You must exceed with good oral and written communication skills (Essential)
Benefits
WHAT WE OFFER:
LOCATION: The Springs, Leeds LS15 8GH
CONTRACT: Permanent
HOURS: 48 hours - a mix of days & nights
SHIFT PATTERN: 4 on and 4 off
PAY RATE: £11.00 per hour
Overview Of Job Description
As a uniformed customer Ambassador here at The Springs retail & Leisure park - Leeds you will be the public face of the Security Team and site estate management.
You will always act with professionalism, integrity and honesty.
You will have a can-do attitude in this highly influential role.
This is a very proactive visible role that requires excellent customer service skills.
Main Duties & Responsibilities:
The Protection of life, protection of property and premises, prevention of loss and waste and the prevention and deterring of crime.
To assist Centre Management in complying with Security related disciplines and procedures.
To be vigilant regarding Health & Safety practices and to report any known breach of the Companies Health & Safety Policy to the Centre Management.
To be the first point of contact for customers and visitors to the Centre in a polite and professional manner.
To be an ambassador of the site delivering first class visitor focused service each time.
To work as a team player in meeting visitor needs and actively contributing to the efforts of all departments.
To continuously look for opportunities to be of assistance to visitors at the retail / leisure park, proactively helping wherever opportunities arise.
Requirements
- SIA Door supervisor licence (Desirable) - But willing to obtain prior to employment
- SIA CCTV licence (Desirable) but must be capable of completing course and passing exam
- We will consider applications for those without a current SIA licence if you can demonstrate that you have extensive evidence of working in a customer focused / facing role
You must exceed with good oral and written communication skills (Essential)
Benefits
WHAT WE OFFER:
- Life Assurance
- Life Works - an online platform with company perks, discounts, etc
- Online payslips available days before the pay date
- Company events such as the annual Team Member Appreciation Week
- ABMCares - participate in charity initiatives of your choice, a paid day off to volunteer, a matching program for charitable donations, and more
- Career progression and personal development
- Training & upskilling opportunities: First Aid, Mental First Aid, Brand Ambassador course, IOSH Working Safely, IOSH Managing Safely, and many more courses available through ABM University - our bespoke learning platform
- Employee Awards: ABM Heroes, Employee of the Month, Long Service awards
- Site social outings, celebrations and events
- Prime location with excellent transport links
- ABM provides support with license upgrades, expiratio
